Operations Manager in Grindelwald 80–100 %

About the job

Interhome is the leading holiday home specialist in Europe. With around 70,000 holiday homes and apartments in over 20 countries, we offer our guests unforgettable holiday moments – from cosy chalets to exclusive villas, in the mountains, by the lake, at the sea or in the city.

For our local office in Grindelwald, we are looking for a committed individual from 01.12.2026 or by arrangement, who enjoys taking responsibility, leading people and actively shaping the operational day-to-day on site.

You have experience in an operational, customer-oriented work environment and want to take the next step into a versatile leadership role?

Then this position is a good fit for you.

Your tasks – versatile, operational and close to the guest

• You are responsible for the operational daily routine of our local office in Grindelwald and ensure that our guests are well cared for on site.
• You organise arrivals and departures, coordinate processes and keep an overview even in dynamic situations.
• You maintain contact with our apartment owners as well as with local partners and organisations.
• You coordinate cleaning, maintenance and repairs of the holiday apartments – together with our handyman, external service providers and the local team.
• You conduct quality checks in the apartments and ensure that necessary measures are implemented promptly.
• You take on administrative tasks related to reservations, office organisation and personnel matters.
• You lead a team of up to 7 permanent employees in the areas of office, cleaning and maintenance as well as additional hourly staff.
• You represent Interhome professionally on site and take on on-call duties according to the deployment plan.

What you bring with you

• A completed vocational training, preferably related to service, sales, retail, hospitality, tourism or a comparable sector.
• Several years of professional experience in an operational environment – for example in branch management in retail, hospitality, tourism or a customer-oriented service function.
• Initial or solid leadership experience and enjoyment in accompanying, organising and developing teams in daily work.
• Strong customer and service orientation as well as a good sense for quality, reliability and smooth processes.
• Organisational talent, resilience and flexibility – even when several topics require attention simultaneously.
• Very good German and good English skills; additional languages are an advantage.
• Confident use of Microsoft 365 and willingness to familiarise yourself with our systems.
• An independent, solution-oriented working style as well as team spirit and high social competence.

What we offer you

• A responsible and varied leadership role with plenty of scope for design on site.
• An international, future-oriented environment with flat hierarchies and a strong team culture.
• A lived informal culture that supports openness, collaboration and short decision-making paths.
• Attractive social benefits as well as a half-fare travelcard.
• Diverse employee offers in the area of travel and leisure within the HomeToGo group and with partners.
• A working environment where operational experience, organisational talent and service orientation really count.

How to apply

We look forward to your application! Take the opportunity to become part of our team and actively shape the future of Interhome.

Please send your complete application documents via the application form.

We only accept direct applications.