Inbound Customer Advisor (DE/ FR)

About the job

We have been successfully mediating qualified personnel for over 45 years. Are you looking for a new challenge? We are happy to advise you and lead you to your success! For our valued client located in Zurich West we are looking for several

Inbound Customer Advisor (DE/ FR)

Your tasks:

• Receiving and documenting telephone calls in the technical and administrative area
• Processing customer enquiries and faults in 1st-level support
• Various other administrative and co-ordinating activities
• Ensuring a high level of customer satisfaction

Your requirements:

• Completed basic training (commercial clerk or retail specialist or similar advantageous)
• Previous professional experience in customer advice / customer service / customer support
• Very good German and French skills
• High customer and service orientation
• Strong communication skills

• Willingness to work shifts Monday – Sunday / public holidays between 07:00 – 22:00

What you can expect

• Home office option after the induction period (3 - 4 days / week)
• A varied role in a motivated team
• The induction period on site lasts for a period of 3 months at 100% on site.

Are you interested? Then contact Linda Huber today - Telephone: 044 931 40 82 or via e-mail ( huber@workmanagement.ch ). I will be happy to provide you with further details.