Back Office Clerk German/French

About the job

TK Elevator is a global leader in vertical transport and urban mobility solutions. We offer technologies that keep the world moving, from planning to maintenance of elevators, escalators, moving walks and more. In the 2024/2025 financial year, we achieved a turnover of around 9.3 billion euros. With approximately 50,000 employees and over 1,000 locations worldwide, we are driven by what moves people.

TK Elevator in Switzerland is part of this global technology network. Our business areas include new installations, modernisation, as well as manufacturer-independent service of elevators, escalators and loading technology.

We are represented in Switzerland at a total of 7 locations , namely in Zurich (headquarters), Bern, Basel, St. Gallen and Geneva, as well as service centres in the regions of Chur and Lucerne.

For our Back Office, we are looking for an immediate or agreed start date for a

Back Office Clerk German/French

Your tasks:

• Calculating, creating and managing service and maintenance contracts
• Calculation & preparation of maintenance contracts
• Creating repair orders, maintenance contracts and technician deployments
• Invoicing orders
• Creating reports and statistics for customers and internal departments
• Receiving and monitoring emergency calls and faults
• Conducting customer satisfaction surveys (NPS)
• Active participation in cross-departmental projects

Your profile:

• Completed commercial training with initial professional experience
• Good MS Office user skills (Word, Excel), Navision knowledge is an advantage
• Confident German in spoken and written form, good oral French skills (level B2)
• Communicative and team-oriented
• Ability to work precisely, analytical, quality-conscious and process-oriented

What sets us apart:

• Attractive salary package
• Flexible working hours: 40-hour week for a balanced work-life balance
• 25 to 30 days of holiday per year; possibility of unpaid leave
• Comprehensive induction and targeted training offers
• Employee discounts and reductions on private insurance
• Open corporate culture, flat hierarchies and recognition of birthdays and work anniversaries
• Company events; bonuses for employee referrals and a motivated team
• Free parking on site

Ready to take success to the next level together? Become part of our team and help shape the future of urban mobility. TKE – move beyond

You work goal-oriented, enjoy pitching in and have fun at your work? Then we look forward to getting to know you!

If you have any questions, our HR manager, Mr Philipp Wayandt, is happy to assist you at Tel: +41 43 211 18 65. Further information can be found at: tkelevator.com/ch-de/karriere/

At TK Elevator, we embrace diversity and welcome everyone – regardless of ethnic origin, nationality, gender or gender expression, age, social background, religion or belief, sexual orientation, disability, marital status or other legally protected characteristics or status.

As a signatory of the Diversity Charter, TK Elevator is committed to a prejudice-free and diverse working environment with equal opportunities. Although we are not yet fully accessible, we work every day to improve for you.