Case Management with Case Leadership
- 10 September 2026
- 80 – 100%
- Temporary
- German (Fluent)
About the job
80%-100%
Department of Economy, Social Affairs and Environment, Social Welfare
immediate start or by arrangement, limited to one year
Your Tasks
Administration and Advice: You are the first point of contact for applicants and assist them in completing the registration documents. You identify social work needs and delegate these to the respective responsible persons.
Knowledge of Social Insurance: You recognise social insurance entitlements and request the corresponding documents.
Teamwork: You are part of a team and contribute constructively with your ideas and suggestions to the continuous improvement process within the team.
Your Profile
Experience: You have several years of experience as a commercial clerk with a Federal VET Diploma and ideally possess knowledge of social insurance.
Personality: You have strong social skills, are resilient and flexible, and enjoy working independently.
Education: You have completed training as a commercial clerk with a Federal VET Diploma.
Language: You can communicate complex matters appropriately for the target audience, precisely and understandably. Knowledge of foreign languages is an advantage.
Insight into Our Work
Social Welfare Basel-Stadt belongs to the Department of Economy, Social Affairs and Environment. As one of the largest and most progressive social welfare organisations in Switzerland, we support residents in need with financial assistance and advice. Our remit also includes the accommodation and care of asylum seekers and refugees as well as social housing.
With us, tasks, competencies, education and experience count for determining and developing your salary.
We cover the larger share of ongoing contributions, offer savings plan options and possibilities for flexible retirement.
We value and utilise the diversity of our employees and ensure an equal opportunity working environment.
Our centrally located sites are easily accessible on foot, by bike and by public transport.
We support you as best as possible with flexitime, part-time work and home office up to annual and trust-based working hours as well as job sharing options.
thanks to professional care management and one hundred percent continued salary payment in case of illness or accident throughout the entire employment relationship.
Your Contact
Questions about the Role
Cédric Fröhlich
Team Leader
Tel. +41 61 267 04 50
Questions about Your Application
Stefania Sanchez
HR Support Manager
Tel. +41 61 267 04 43
Versatile.
Working for Basel-Stadt.
There is one thing all our more than 11,000 employees have in common: They engage at the pulse of the city by supporting, enabling, guiding, shaping and protecting. In doing so, they contribute every day with their commitment to making Basel-Stadt a place worth living and loving. As diverse as our tasks are our employees and their opportunities. Welcome to the team of the Canton of Basel-Stadt!
