Quality Representative

G&F Châtelain, a branch of Chanel SARL, is Chanel's watchmaking and jewellery manufacture in Switzerland. Responsible for developing, manufacturing and assembling the brand's watches and jewellery, our site brings together a wide variety of trades combining artisanal know-how and very high technology.

You will join the teams of the Quality department as a Quality Representative.

Reporting to the Service Manager, you are the contact person for the development and production teams for all questions related to product quality, both in terms of dimensions and aesthetics.

Your impact at Chanel

At the heart of watchmaking and jewellery activities, the quality department guarantees the quality of all components and products purchased or manufactured, ensuring that each step of the process is respected according to the defined standards.

Working collaboratively across departments, you act as a facilitator between operational teams and quality requirements.

All your activities to ensure optimal and effective monitoring:

• Ensure the provision of necessary means for dimensional and aesthetic control of products
• Monitor the quality of new series until their storage
• Be responsible for the proper application of established quality standards
• Manage the quality relationship with subcontractors
• Lead the problem-solving approach in the production sector
• Drive quality indicators
• Participate in continuous improvement projects

What you will bring

With a HES engineer profile, ES technician (or equivalent qualification), you have quality training as well as experience in a similar role, ideally in watchmaking or jewellery. You master quality management tools (8D, A3, QRQC). Proficiency in MS Office IT tools and statistical knowledge are a plus (MSP, capabilities, AQL tables).

Autonomous, proactive and rigorous in your work, you have a customer-oriented vision. You possess an analytical and synthetic mind, and are also recognised for your team spirit, initiative-taking and communication skills both orally and in writing.

What excites you & what CHANEL can offer you

• The independence of a creative House that places people at its heart
• The dynamism of an environment that cultivates excellence while fostering everyone’s fulfilment
• Opportunities for development, growth and multiple career paths in a House attentive to each individual’s uniqueness.
• From each individual’s uniqueness springs the richness of our teams. CHANEL values diversity in all its forms and is committed to treating every application fairly.