Patient Coach / Certified Social Worker

About the job

• You are responsible for the comprehensive and individual management of the patient process from admission to discharge through professional support of the patients and their system. Patient-related issues as well as economic aspects are taken into account. The patient coach is the central contact person for all interfaces and coordinates them.
• You conduct consultations and clarifications in psychosocial, legal, and financial situations related to the hospital stay.
• As a patient coach / certified social worker, you advise patients, relatives, and the interprofessional team in planning individually tailored and timely organised follow-up solutions.
• You organise, lead, and record interprofessional discussions and roundtable talks with relatives and aftercare providers.
• You advise and support the medical staff regarding adult protection measures.
• You actively help to further develop the patient coaching area.

• You have a completed degree in Social Work (FH / BSc.)
• Ideally, you bring experience in clinical social work and/or knowledge in the medical or nursing field and are interested in becoming a practical trainer.
• You are willing to expand your skills in one of our private hospitals and deepen your expertise.
• You have a quick grasp to recognise difficult situations in time and can prioritise accordingly.
• You enjoy contact with people and approach them with respect and appreciation.
• You like working in a team and advocate for the interests of patients within the interprofessional team.
• You like to actively contribute to the further development of your area of responsibility.

• At least 26 days of holiday
• Option to purchase additional holiday
• Loyalty bonus: free days in the 5th and 7th year of employment, every 5 years from the 10th year of employment
• 30% time credit for night shifts (optional)
• Measures to strengthen health
• Management and team workshops focusing on health
• Daycare – needs-oriented opening hours
• 16 weeks maternity leave with 100% continued pay, 15 days paid paternity leave
• REKA checks with 20% discount
• Discounted meals in the staff restaurant

Marc Schmid
HR Consultant
+41 31 300 77 83

At the Lindenhof Group, you can expect team spirit, responsibility, and genuine appreciation. Over 2,600 employees from medicine, nursing, and administration work hand in hand to provide our patients with the best possible care – humanely, competently, and future-oriented.

At our locations in Bern, we combine modern infrastructure with a personal atmosphere that promotes professional and human exchange.