Apprenticeship as a Mobility and Transport Service Clerk at the Station 2027 (m/f/d)

About the job

We are Deutsche Bahn. Millions of passengers travel with us every day and we transport enormous quantities of goods – nationwide as well as in neighbouring Europe. Too often we also disappoint. That is why we are working intensively on a better railway. For that, we need power and you! We are one of the most diverse employers in Germany. Every year we look for around 5,000 trainees in 50 different apprenticeships who want to make the railway a little better with us day by day. Join in: We offer you attractive benefits, a fixed contact person and a great team by your side. And after successful training, you have excellent chances of being taken on!

Responsibilities

You enjoy contact with people and service is totally your thing – then the apprenticeship in transport service is just right for you!

From 1 September 2027, we are looking for you for the 3-year apprenticeship as a Mobility and Transport Service Clerk (m/f/d) at DB InfraGO AG in Oldenburg. The vocational school is located in Burgdorf near Hanover, where you will be comfortably accommodated in a hotel together with other railway trainees from various professions and areas of deployment during the theory phases.

This is what awaits you in your apprenticeship:

You will acquire important basics in customer advice and support, marketing and project management

In the training at this unique and also listed workplace, which will be completely modernised in the coming years, you will also learn everything necessary about our travel offers, service and safety services as well as railway operations

You will then look after and advise our customers at DB Information, on the platform and in mobile service and thus make a significant contribution as the first point of contact on site to the positive travel experience of our passengers

Dealing with modern communication and sales systems is part of your daily business in a nationwide networked professional environment

Qualifications

Your profile:

You have (soon) successfully completed school and your school leaving certificate is recognised in Germany

Your German language skills correspond to at least the B2 level

Foreign languages are your thing anyway

Since you personally appreciate that public transport in the northwest runs 24/7, working in shifts as well as occasional night and weekend shifts are natural for you

You remain calm and keep an overview even in difficult situations

You are responsible, reliable as well as flexible and mobile

This is important to us:

Our claim is to offer all candidates the same opportunities to start with us if they have the same suitability. We actively promote diversity and togetherness in our teams. We appreciate every application, regardless of gender, nationality, ethnic and social origin, religion, belief, disability, age, duration of unemployment as well as sexual orientation and identity.

Benefits

Attractive remuneration

Depending on the year of training, between 1,324 euros and 1,531 euros per month plus Christmas bonus. * Remuneration amounts are valid from 01.07.2026. The employment conditions apply to the vast majority of trainees in the DB Group.

DB Youngster Community

DB Youngster Community – Experience exciting workshops, cool events, community trips and much more with other trainees and dual students.

Free travel

We offer you 16 free journeys within Germany per year and further travel discounts such as the DB Job Ticket for your daily commute. In addition, there are cheap travel options for family and friends.

Rent subsidy

We support you in settling into your new city! If you have to commute more than 2.5 hours daily from your previous place of residence and rent a closer apartment, you will receive a rent subsidy of up to €400 per month from us.

Mobile device

For the success of your apprenticeship, we offer the best conditions: You will receive a mobile device from us, which you can use for learning and also privately.

Takeover

After your successful completion, you will receive an offer to be taken on by DB.

Equal opportunities and self-determined participation of severely disabled persons and those with equal status as well as respectful cooperation are firmly anchored principles within the DB Group. Therefore, severely disabled and equally recognised applicants are given preferential consideration if equally qualified.