Business Analyst Salesforce CRM

About the job

Business Analyst Salesforce CRM

80 - 100% ◆ Eschen ◆ m / f / d

Your role:

• Systematic collection, structuring and critical questioning of sales requirements through interviews, workshops and process analyses.
• Derivation of clear, actionable business requirements and transformation into precise functional specifications for Salesforce.
• Close collaboration with stakeholders (Sales, Marketing, Compliance, IT, Risk) and

Consulting the departments on best practices in Salesforce.

• Active participation in change management through training and enablement of power users as well as creation of training materials.
• Support of testing activities (UAT), creation of test cases and conducting acceptance tests.

Your education and experience:

• 3 - 5 years of practical experience as a Salesforce Business Analyst or Salesforce Project Manager. Experience in the banking/financial sector is an advantage.
• University or university of applied sciences degree in business, (business) informatics or a comparable qualification
• Salesforce certifications are an advantage (Salesforce Administrator, Salesforce Business Analyst)
• Good German language skills (native / C1)

Your working style:

• Structured and analytical approach with a clear focus on business value
• Proactive, solution-oriented working style with high personal responsibility
• Working in agile, interdisciplinary teams

Your team:

You will work in an expert team of 4 people in the Digital Transformation division, closely collaborating with colleagues from other departments on the introduction and further development of Salesforce. Our motivated and committed team looks forward to working with you to tackle the upcoming challenges together. We rely on an uncomplicated interaction, open knowledge exchange and a partnership-based collaboration. You will also receive a modern and mobile workplace design and the possibility to work partly from home.

Your perspective with us:

Our aim is to continuously develop ourselves professionally and technologically. At LLB, you have the opportunity to actively contribute your Salesforce expertise and implement practical solutions for our clients. In an innovative and value-oriented environment, we promote your professional development and offer you space to take responsibility and help shape the bank's digital future.

Are you in?

Below you will find more about us as an employer and Laura Romano (+423 236 88 90) from the HR team will be happy to answer your questions.

Apply online now