Technical Service Manager in Building Services Engineering

About the job

Technical Service Manager in Building Services Engineering 80-100%

Work Location

Zurich

Workload

80-100%

Start Date

immediately or by arrangement

Is this you?

You want to actively shape technical facility management and take on a central role between the customer, operations and management? In this role, you are responsible for the technical aspects of a demanding key account mandate, further develop processes and standards, and ensure that quality, compliance and service orientation remain at a high level.

What to expect

• You are the central contact person for all technical questions within the mandate. 
• You advise customers, account management and operational departments on technical issues and develop appropriate solutions. 
• You ensure compliance with legal, regulatory and normative requirements in the operation of building services engineering systems. 
• You coordinate and implement customer-specific technical requirements. 
• You continuously develop technical standards, processes and operating concepts. 
• You define, monitor and analyse technical KPIs and initiate appropriate measures in case of deviations. 
• You ensure professional operations management as well as complete and uniform technical documentation. 
• You monitor service quality and initiate improvement and corrective measures if necessary. 
• You work closely with customers, specialists, operational teams and account management. 

What you bring

• Completed technical basic training, ideally in electrical, industrial or building services engineering
• Further education at HF, HFP or FH level
• Sound knowledge of building services engineering, especially HVAC and electrical engineering
• Good knowledge of relevant legal and normative requirements
• Several years of experience in technical facility management, building operations, service management or a comparable environment
• Independent, structured and solution-oriented working style
• Strong understanding of customer needs as well as business contexts
• Communicative personality with confident manner and high customer orientation
• Enjoy coordinating various stakeholders and driving solutions forward together

What we offer you

• Wide range of internal development opportunities
• 16 weeks maternity leave
• Employee celebrations and appreciation programmes
• Part-time work and job sharing: Flexible working models that fit your life
• Attractive own ISS Switzerland pension fund
• Discounted Swisscom mobile subscriptions for the whole family
• Employee offer platform with attractive discounts and special conditions
• Structured onboarding in the initial phase

Ready for us? We are ready for you.

Every day at ISS Switzerland, we work to ensure that offices, laboratories, airports, production facilities, train stations, schools and hospitals function and are worth living in. Our more than 14,000 employees create living spaces throughout Switzerland where over a million people feel comfortable and can develop every day.

ISS stands for innovation, service quality and customer proximity. As a market leader, we offer secure jobs, diverse development prospects and a corporate culture characterised by appreciation, lived occupational safety and responsibility – visible in five programmes, over 200 training and further education opportunities, as well as the consistent use of sustainable products and solutions.

About us

Employee stories

Dear recruitment agencies: For this position, we only consider direct applications. Thank you.
Please note: We gladly accept applications by post, but documents will not be returned.

Your contact

Matthew Davies
Talent Acquisition Specialist
Phone: +41 58 787 80 21

Apply now