Retail Development & Operations Manager

About the job

Company Introduction

Compagnie des Montres Longines, Francillon S.A. Based in Saint-Imier, Switzerland, since 1832, the Longines watchmaking house benefits from expertise forged in tradition, elegance and performance. As the heir to a long experience as timekeeper of world championships or partner of international federations, Longines has woven strong and lasting ties with the world of sport over the years. Renowned for the elegance of its timepieces, Longines is a member of the Swatch Group, the world’s leading manufacturer of watchmaking products. Using a winged hourglass as its emblem, the brand is established in more than 140 countries.

Job Description

We are looking for a Retail Development & Operations Manager to strengthen our Retail team. The Retail Development & Operations Manager is responsible for supporting the strategic development and optimisation of the boutique network. They assess opportunities for openings, franchises and investments, challenge market proposals, prepare files for Management and the Retail Committee, oversee lease management, develop Retail procedures and monitor network performance. They also act as the Loss Prevention referent for Switzerland. Retail Network Development o Evaluate and challenge projects submitted by markets concerning openings, relocations, renovations, extensions, closures of boutiques and franchise projects. o Analyse business plans, financial projections, market potentials and investment assumptions. o Ensure alignment between local strategies and the company’s overall objectives. o Make recommendations and identify risks and opportunities to optimise return on investment. o Coordinate analyses with Finance, Retail, Retail Environment departments Support to Management and Retail Committee o Prepare strategic files and recommendations for the CEO and Retail Committee. o Consolidate financial, operational and strategic analyses necessary for decision-making. o Clearly present opportunities, risks and recommendations. o Monitor decisions made by the group Investment Analysis and Validation o Review all Retail investment requests submitted by markets. o Assess profitability, return on investment timelines and strategic relevance of projects. o Ensure compliance with company investment processes and policies. o Monitor approved investments and analyse their results. Commercial Lease Management o Coordinate lease renewals for the boutique network. o Analyse contractual conditions and identify optimisation opportunities. o Collaborate with markets and internal stakeholders (Finance, Retail, Retail Environment). o Ensure proactive monitoring of deadlines Retail Procedures and Policies o Design, write and update Retail procedures, guidelines and standards. o Guarantee harmonisation of practices within the network. o Support implementation of new processes. o Identify and promote best operational practices. Retail Performance Analysis o Conduct regular analyses of the commercial and operational performance of the network. o Identify trends, risks and improvement opportunities. o Develop dashboards, activity reports and presentations for management. o Make recommendations based on collected data. o Monitor key performance, productivity and profitability indicators. Loss Prevention o Act as Loss Prevention referent for Switzerland. o Analyse incidents, inventory discrepancies and operational risks. o Implement preventive actions to reduce losses. o Coordinate investigations and corrective action plans. o Ensure compliance with security and internal control policies. o Share best operational practices

Profile

o Higher university education or equivalent in management, commerce, finance or administration. o Proven experience in Retail, network development, finance or project management. o Excellent financial and strategic analysis skills. o Strong writing skills and ability to prepare files for Management. o Very good command of Excel and analysis tools. o Excellent communication and influencing skills. o Ability to work cross-functionally with international contacts.

Required Skills

o Strategic vision o Sharp analytical sense o Critical thinking and ability to challenge o Project management o Results orientation o Rigour and organisational skills o Proactive approach o Excellent writing skills o Ability to present recommendations to Management

Languages

Fluent in French and English, both spoken and written Any additional language is an asset

Workplace

St-Imier

Contact Person

Julie Heimann