Brack.Alltron AG
Willisau
Logistics Agent Operations Support
- 17 August 2026
- 100%
- Permanent position
- German (Basic knowledge)
About the job
As an Operations Support employee, you are familiar with the entire logistics chain processes. You contribute to high customer satisfaction by handling issues in orders and actively seeking process improvements.Logistics Agent Operations Support
What to expect
- One of the most modern e-commerce warehouses in Europe with a high degree of automation and digitalisation: Approximately 4.3 million parcels are processed annually on our conveyor belt.
- You are fascinated by highly automated warehouse systems and want to understand and optimise the processes behind them.
- Your main task is troubleshooting the picked overall orders or the goods released for packaging.
- Missing picking slips or items, incorrect serial numbers, missing labels, defective items, etc. - these are just some of the issues you will encounter in your daily work.
- These tasks are managed by a 15-member support team led by the Team Lead Operations Support: Be part of it!
- A young, lively, and well-coordinated team as well as high employee satisfaction.
What you bring
- You have completed a basic vocational training or ideally the basic training as a logistics specialist EFZ.
- You are already familiar with the dynamic logistics world and can keep a cool head, focus, and prioritise correctly even in stressful situations.
- You enjoy learning new things and are willing to understand the entire value chain and the complex interrelationships behind it.
- Good PC skills and the willingness to internalise the logic of our ERP system, Navision.
- Very good German language skills in spoken and written form (level C1) are necessary.
- Willingness to work in weekly rotating shifts (Monday 08:00 to 17:10 / 13:50 to 23:00, Tuesday to Friday 08:00 to 17:10 / 13:50 to 23:00) and regular Saturday shifts (10:00 to 18:00).
Are you interested or have further questions?
Mevlana Memeti is happy to assist you with any questions.
About us
"Together we shape the trade of tomorrow" Brack.Alltron employs around 1300 people and generates over one billion in revenue. The company exists because one person had the courage to find new ways and follow them. Our success story shows that something great is created through each individual together, and we love our uniqueness. We set ambitious goals, and it is very important to us that we act responsibly, support and challenge each other, and enjoy what we do every day.
Our hiring process
- You create your profile in our career portal and apply directly online for the advertised position.
- You will immediately receive a confirmation of receipt and within a maximum of 10 working days you will receive feedback on the next steps.
- While you show us your patience, we take personal time to review your application and define the next steps.
- If your documents convince us, we get to know each other via live video call or in a personal interview.
- The "match" is mutually confirmed. Then we proceed to the second interview round where you get to know your future workplace and the team.
- YES – we have chosen each other! The employment contract will be sent to you digitally and after signing the contract you will receive access to our internal communication channels and at the same time we prepare your onboarding process.
Benefits
- Discounts: Attractive discounts in the Brack online shop as well as lunch discounts and staff restaurants in Mägenwil and Willisau.
- Rest: At least 5 weeks of holiday, with the possibility to buy additional holiday and unpaid leave.
- Development: Internal training in our own academy as well as financial support for external further education.
- Family: 18 weeks of paid maternity leave with the possibility of extension and 4 weeks of paid paternity leave.
- Insurance: Above statutory requirements – 100% continued salary payment and full financing of daily sickness allowance insurance by the employer.
- Mobility: Free parking spaces, financial contribution to public transport and pool vehicles for business appointments.