Waiter/Waitress at Funky Claude's Bar (M/F/X) 2 months fixed-term contract

About the job

Company Description

Located on the shores of Lake Geneva and facing the magnificent view of the Alps, the Fairmont Le Montreux Palace hotel is a distinguished establishment, a member of the Accor group, the Fairmont brand, and affiliated with Swiss Deluxe Hotels. Boasting an incomparable worldwide reputation characterised by 236 luxurious rooms and suites and a highly refined gastronomic experience, the Fairmont Le Montreux Palace hotel is truly an enchanting place. Its six restaurants and bars offer a wide range of delights sure to satisfy the most demanding palates. The Montreux Jazz Café is the must-visit spot to feel the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Le Montreux Palace, the MP’s Bar & Grill is a high-end restaurant with a relaxed atmosphere specialising in grills unmatched in the region, and the Funky Claude’s Bar is the undisputed place to land late into the night to enjoy an incredible line-up of traditional and exclusive cocktails to the beat of the best live scene in town. Fairmont Le Montreux Palace also specialises in hosting congresses, meetings, and seminars. The Fairmont Spa is a 2000 m² wellness area dedicated to fitness, relaxation, and beauty.

Job Description

Join the Funky Claude's Bar team at Fairmont Le Montreux Palace and create unforgettable evenings for our guests!

Please note that the waiter/waitress position is offered for the period from November to December.

At Funky Claude's Bar, our guests discover refined cocktails and unique flavours, all in an electrifying musical atmosphere every evening. As a Waiter, you will be the ambassador of the hotel, offering a unique and special service that will enhance each guest's experience.

Passionate about the nightlife and always on the lookout for new trends, you will actively contribute to the distinctive atmosphere of Funky Claude's Bar. Thanks to your creativity, you will participate in the magic of the evenings, making every moment an unforgettable celebration. If you love the energy of lively nights and want to be part of a dynamic team, this position is for you!

Summary of responsibilities:

Reporting to the Supervisor of Funky Claude's Bar, the essential responsibilities and functions of the position include, but are not limited to:

• Consistently providing professional, friendly, and engaging service
• Serving guests according to their expectations and Fairmont standards
• Being responsible for the proper execution of setups and preparation of your area
• Serving drink and food orders at the table
• Having thorough knowledge of the drinks, cocktails, whisky, and wine menu and advising guests
• Having thorough knowledge of the food menu and advising guests
• Preparing cutlery according to orders, collecting food from the kitchen, and clearing tables in your area
• Contributing to creating the Funky atmosphere at the Bar
• Participating in themed evenings and entertainment
• Building customer relationships
• Perfecting technical and theoretical knowledge to ensure perfect service for a demanding clientele
• Knowing and applying LQA technical and emotional standards
• Understanding the Funky Claude’s Bar concept
• Using the "Silverware" cash register system and placing drink and food orders
• Ensuring opening and closing duties of the bar alternately with colleagues
• Communicating problems or anomalies to the supervisor
• Participating in training offered in catering
• Assisting with banquets and events held at the hotel, upon request
• Committing to the quality of service, discretion, and complete honesty
• Maintaining a professional attitude, smiling, and remaining calm at all times
• Being flexible and cooperative in all circumstances, especially if required to work in another department occasionally
• Respecting ergonomic work standards, health & safety rules, hygiene, and sanitary requirements
• Respecting departmental and company policies, procedures, and service standards
• Performing any other assigned tasks

Qualifications

• Minimum 1 year experience in bar/restaurant service
• Previous experience in a 4* or 5* hotel is an asset
• Fluency in French
• Excellent knowledge of English
• Recognised diploma in service is an asset
• Cocktail knowledge is an asset
• Knowledge of the Silverware system is an asset
• Competitive spirit for sales
• Knowledge of a third language is an asset
• Ability to work effectively under pressure in a fast-paced environment
• Ability to work night shifts
• Ability to work in a team
• Ability to focus on customer needs while remaining calm and courteous at all times

Physical requirements of the position include, but are not limited to:

• Constant: standing and walking throughout the work period
• Constant: lifting and carrying loads
• Frequent: kneeling, pushing, pulling, lifting
• Occasional: climbing up or down stairs and ramps

Additional Information

VISA REQUIREMENTS

To work in Switzerland, the candidate must hold a Swiss work permit or be from an EU-17 or EU-8 European country.

Please note that only applications submitted through our recruitment site https://careers.accor.com/fr/fr will be considered.

BENEFITS

• Accommodation possibility subject to availability
• 1 meal per working day (benefit in kind)
• Discounts in various local businesses
• Preferential rates within the Accor Group, at our points of sale and in the Swiss Deluxe Hotels portfolio
• Join us and discover all our other benefits…

ABOUT FAIRMONT HOTELS

"Turning moments into special memories"

Driven by a commitment to excellence, we continuously evolve to meet the ever-changing desires and expectations of our guests and colleagues, while preserving our iconic heritage.

Charismatic • Connected • Precious • Exceptional

At Fairmont, we have one passion: to offer our guests the most extraordinary destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates and the heart of London, our guests choose our hotels for their incredible locations. Our hotels are designed by combining unique architecture with creative and artistic décor, complemented by superb facilities and attentive service to provide an unforgettable guest experience. That is why you will find exceptional career opportunities in North America, the Caribbean, Europe, Africa, the Middle East, and Asia-Pacific, as well as the best training, career development, recognition, and reward opportunities in the industry.

Attentive service.

At the heart of our service promise is our staff, conscientious and caring employees equipped with the tools necessary to deliver memorable service.

For over a century, we have been closely connected to the communities around us. With us, precious moments are celebrated and history is made.

Our teams are guided by values of respect, integrity, teamwork, responsibility, and excellent service; we uphold the highest ethical and quality standards and treat all colleagues with fairness and dignity. A leader in community and environmental matters, Fairmont is also renowned for its eco-responsible tourism practices and its recognised Environmental Partnership programme. A promising future awaits you.

Experience The Grandest of Feelings

The wait is over. The time has come to offer guests an unparalleled experience. Take them behind the scenes of a Broadway show, fly over the Swiss Alps in a private helicopter, enjoy a 24-carat facial in the most luxurious spa in Dubai, and experience the elegance and exceptional hospitality of our establishments.

These experiences evoke the thrill of discovery, the resonance of history, the romance of the senses. Majestic landscapes and exclusive boutiques. Intimate meals and shared celebrations. A world of escape awaits them.

History is all around us, but every step taken is anchored in the present moment, and the promise of adventures to come continues to drive us forward.

WHY WORK AT ACCOR

At Accor, we recognise the value of our employees. By offering each of them a range of benefits throughout their career at Accor, wherever they are, we aim to honour all those who contribute to the Group’s success and reputation.

We are much more than a global leader. We welcome you as you are, and you can find the job and brand that match your personality.

By joining Accor, you write every chapter of your story and together we can imagine the hospitality of tomorrow. Discover the life that awaits you at Accor, https://careers.accor.com/fr/fr

Do what you love, take care of the world around you, dare to challenge the status quo! #BELIMITLESS