Internal Sales Consultant 100% (all)

About the job

The KOCH Group AG is a construction supplier operating at five locations in Switzerland with over 300 employees. Our range includes 100,000 items and consists of fittings, tools, machines, and other products, which can be ordered in the online shop and delivered through our modern, in-house logistics. In the field of security technology, we develop, plan, and implement locking systems and access controls. To strengthen the specialist trade business unit at the 📌Birsfelden location, we are offering a position immediately or by arrangement as:

Internal Sales Consultant 100% (all)

Your tasks:

• Customer advice and active sales of our comprehensive product range by telephone
• Independent processing of customer enquiries, quotations, orders, and returns
• Handling the entire order processing in the ERP system
• Monitoring and tracking deadlines of ongoing orders
• Processing and coordinating complaints
• Maintaining master data in the system
• Close cooperation with the field service to optimally support our customers

Your profile:

• Completed commercial training, retail apprenticeship with a specialisation in hardware, or basic craft training, e.g. as a carpenter/joiner
• Good specialist knowledge in tools and fittings
• Communicative and motivating personality
• Strong advisory competence and problem-solving skills
• Service-oriented and structured working method
• Very good German language skills, spoken and written
• Familiarity with the common MS Office suite

We offer:

• 🚀 Exciting and varied work in a modern family business
• 💡 Space to contribute your own ideas
• 🤝 Responsibility in a broad range of tasks
• 🛍️ Various shopping discounts and employee benefits
• 🌴 At least 5 weeks’ holiday and compensatory days over Christmas / New Year
• 🏖️ Option to purchase an additional two weeks’ holiday
• 🕒 Flexible working hours with a flexitime model
• 🎓 Training and further education opportunities
• 💰 Fixed salary with 13th month pay

📩 We look forward to your application. Choose the professional league – become part of our team.

Have we sparked your interest? | Our HR department looks forward to receiving your complete application documents or will be happy to provide you with further information.

HR Department

+41 44 877 79 79

Note: We only consider direct applications. Applications via employment agencies will not be considered.