ÖKK Versicherungen AG
Winterthur
Yesterday
Team Leader Broker Services
- 22 April 2026
- 100%
- Permanent position
- Winterthur
Job summary
Join our dynamic team as Teamleiter*in Broker Services in Landquart! Enjoy a flexible Work@Home option while leading a dedicated team.
Tasks
- Provide expert and operational leadership for the Broker Services team.
- Ensure high service quality for brokers and internal stakeholders.
- Actively engage in daily operations and manage complex cases.
Skills
- Bring several years of experience in the insurance field, ideally with corporate clients.
- Demonstrate leadership skills and a passion for employee development.
- Possess strong organizational abilities and effective communication.
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About the job
Team Leader Broker Services
100%, Landquart, Winterthur, Work@Home
What to expect
- Professional and operational leadership of the Broker Services team
- Ensuring high service quality towards brokers and internal stakeholders
- Active participation in daily business (broker inquiries, offers, complex cases)
- Ensuring efficient and high-quality processes (KTG, UVG, UVGZ)
- Further development and optimization of organizational and process structures
- Clear triage, responsibilities, and interfaces
- Close collaboration with underwriting and sales
- Management of demanding cases and escalations
- Sparring partner for operational and organizational issues
What you bring
- Several years of experience and solid knowledge in the insurance environment, ideally corporate clients (KTG/UVG/UVGZ)
- Leadership experience and enthusiasm for employee development
- Assertiveness and high social competence
- Structured, solution-oriented, and reliable working style
- High process understanding and organizational strength
- Pragmatism and implementation strength
- Confidence in demanding and dynamic situations
