Receptionist

COO Münsingen

from 1 January 2027 or by arrangement

Do you want to become the business card of a significant medical institution? At the University Psychiatric Centre Bern (UPZ), you have the chance to make a substantial contribution as the first point of contact at the telephone switchboard and reception. In this central position, you are the first face and voice to welcome our patients and visitors - ensuring that operations run smoothly. With your friendly, professional, and service-oriented manner, you ensure a smooth reception and efficient administrative processing. You keep an overview even in demanding situations, coordinate enquiries, and support the interprofessional teams in their daily tasks. In doing so, you make an important contribution to professional patient care.

Your tasks

• You operate the telephone switchboard and reception desk
• You register unannounced patients with the duty doctor and coordinate various enquiries and concerns
• You monitor the alarm system, acknowledge and forward alarms, and assist with medical emergencies according to applicable guidelines
• You work closely with the security service and coordinate relevant information as well as handovers during shift changes
• You manage keys, badges, and access authorisations and check the corresponding passes
• You manage the general email inbox, update duty rosters, and maintain attendance and absence lists
• You assist with administrative and organisational tasks, such as mail distribution, car park management, orders, and billing
• You coordinate short-notice patient transports, process driving orders in the clinical information system ORBIS, and organise escort services and other necessary services as required
• You support the induction of apprentices if needed and take on the role of practice supervisor if interested

Your profile

• You have completed commercial training or a comparable qualification and ideally have experience in reception or administration
• You have good knowledge of common MS Office applications and are confident in using digital work tools
• You communicate fluently in German, both spoken and written; additional languages are an advantage
• You are an open, outgoing, and team-oriented personality with a neat appearance and professional manners
• You impress with your high service orientation, social skills, and enjoyment of contact with diverse people
• You work independently, reliably, and in a structured manner and remain calm and composed even in hectic or demanding situations
• You think holistically, act responsibly, and respond sensitively to the concerns of people with mental illnesses
• You are flexible and willing to work irregular hours and weekend shifts

Your contacts

Elina Schafer

Elina Schafer answers your specialist questions: T: +41 31 720 86 50

For questions about the application process, please contact

Yanis Emanuel Ryser

Email: bewerbungen@upz-bern.ch T: +41 58 630 96 71

The UPZ

The University Psychiatric Centre Bern (UPZ) is the leading competence centre for psychiatry and psychotherapy in the capital region as a university clinic. It ensures psychiatric care in the canton of Bern along the entire care chain, from early detection through outpatient, day clinic, and inpatient therapies to rehabilitation and forensics. With over 30 locations, the UPZ offers a comprehensive care network. In addition, the UPZ makes an important contribution in the areas of teaching, training, further education, and research.

Learn more

https://jobs.upz-bern.ch/de/warum-upz

Your workplace

Hunzigenallee 1, 3110 Münsingen