Mobile IT Technician
- 16 June 2026
- 100%
- Permanent position
- Mobile
Job summary
Join our team as an IT Mobility Technician, supporting users! Enjoy a collaborative work environment and professional growth opportunities.
Tasks
- Assist technicians in preparing and distributing mobile IT equipment.
- Provide N1 and N2 support to users and manage service requests.
- Ensure equipment functionality and maintain inventory effectively.
Skills
- CFC in IT or equivalent, with relevant experience preferred.
- Good knowledge of Android and technical standards in the field.
- Strong organization, teamwork, and client orientation skills.
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About the job
Assist user environment technicians in the preparation and distribution of mobile IT equipment.
Provide Level 1 and Level 2 support to users and manage service requests (travel and equipment deliveries, tidying).
Mobile IT Technician - User Environment
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Performs the initial installation of equipment (mobile tools and accessories), and installs updates according to defined procedures.
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Ensures the operation of mobile equipment to guarantee their functionality upon distribution.
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Maintains the technical inventory of all equipment for which they have been responsible.
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Handles and manages incidents and service requests assigned to them on mobile tools in compliance with defined procedures (known errors).
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Performs tidying and deliveries as needed.
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Assists with the use of installed equipment and software.
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Understands and applies risk management and data protection principles to limit identified risks, and records and reports identified non-conformities related to security and data protection.
Requirements
Profile
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Federal Certificate of Competence (CFC) as an IT operator, equivalent or higher qualification
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Previous professional experience in a similar position is an advantage
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Good knowledge of Android
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Good general technical knowledge as well as standards and procedures in the field
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Ideally knowledge of Mobile Device Management tool (Workspace One)
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Rigour, autonomy, punctuality and organisational skills
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Team spirit and customer orientation, good interpersonal, collaboration and communication skills (feedback, etc.)
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Good prioritisation and stress management
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Car driving licence (Category B) essential
