Customer Service Officer Operational Purchasing (80-100%), fixed-term

About the job

Purchasing & Logistics Winterthur (ELW) is a service operation within the Department of Education and Sport of the City of Winterthur, whose core competence lies in the professional and efficient procurement and distribution of consumables and capital goods. Our main customers are the schools of the City of Winterthur.

For our Purchasing & Logistics department, we are looking for a committed, team-oriented and proactive individual to start immediately or by arrangement.

The position is initially fixed-term for at least six months and serves as a replacement within the team. Depending on further developments and operational needs, there is the possibility to extend the fixed-term employment until the end of the year.

Your tasks

• Advising and supporting our customers
• Providing price information, preparing quotations and handling complaints
• Processing customer and webshop orders up to invoicing as well as preparing invoice documents for cash sales
• Responsibility for product groups including conducting supplier discussions and negotiations as well as assortment design, changes, promotions
• Processing purchase orders, from requirements determination through deadline monitoring to invoicing
• Maintaining master data and administrative handling of repair and service orders for various devices

Your profile

• Completed commercial or comparable basic training
• Initial experience in purchasing and customer service
• Resilient, well-organised, cost-conscious and service-oriented personality
• Good MS Office skills (Word, Excel)
• ERP knowledge ("D365 BC") advantageous
• Confident German language skills, both spoken and written

What we offer

• Committed and motivated team
• Ergonomically equipped workplace in Sennhof directly on the Töss with break room, kitchen
• Good accessibility by public transport and car

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