Swiss Life AG
Zürich
Business Application Manager Individual & Group Insurance (m/f/d) 80-100%
- 12 November 2026
- 80 – 100%
- Zürich
Job summary
Join Swiss Life, a leader in financial advisory services. Enjoy a flexible work environment with great benefits.
Tasks
- Manage business applications throughout their lifecycle, focusing on customer documents.
- Define requirements for customer documents and coordinate their technical implementation.
- Analyze business processes to identify improvements and prioritize requirements with stakeholders.
Skills
- Several years of experience in the insurance or finance sector, especially in collective life insurance.
- Strong application management and business analysis skills.
- Excellent communication skills in German, with English or French as a plus.
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About the job
Your area of responsibility
- You are responsible for the professional management of assigned business applications throughout their entire lifecycle, focusing on the creation and processing of customer documents; your main focus is on group life insurance, with additional tasks in individual life insurance
- You define the professional requirements for customer documents, document templates, and their creation rules together with the specialist departments, coordinate the technical implementation by the responsible IT units, and accompany the introduction
- When analysing business and document processes, you identify potential for improvement, formulate clear, actionable requirements, and coordinate their prioritisation with the responsible specialist departments and IT
- You ensure the professional application operation, analyse disruptions, coordinate their resolution with the responsible units, and inform the affected stakeholders
- You accompany changes until their introduction and are responsible for the professional operational and application approval in close cooperation with test and release management
- You keep the professional application and process documentation up to date and support users with professional questions as well as with the introduction of changes
Your strengths
- You bring several years of experience in the insurance or financial sector, with knowledge of group life insurance or occupational pensions being particularly valuable; experience in individual life insurance is an additional plus
- You have experience in professional application management, business analysis, or requirements engineering and understand the interaction between business processes and IT applications
- You formulate professional requirements precisely and value clear, correct, and consistent customer documents; experience with the professional conception of customer documents and the definition of their creation rules is advantageous
- You analyse complex issues in a structured manner, work independently and accurately, and set clear priorities even in case of disruptions
- You bring together different stakeholders, communicate appropriately for the audience, and develop viable solutions together with specialist departments and IT
- You have very good German skills; French or English as well as insurance-related or IT-related further training are advantageous
- Market-oriented base salary
- Bonus depending on company success and personal performance
- Between 25 and 30 days of holiday
- Recognition of service anniversaries every five years
- Flexible working hours
- Mobile office
- Time-out models
- Flexible working models 58+
- Internal training offers
- Support for external education and training
About Swiss Life
With our individual pension and financial advice, we accompany people in all stages of life in preparing for their financial future and support them in shaping their lives financially independently.
