Application Manager / ICT Supporter 100%
Buchzentrum AG (BZ)
Hägendorf
Key information
- Publication date:01 January 2026
- Workload:100%
- Contract type:Permanent position
- Place of work:Hägendorf
Job summary
Welcome to Buchzentrum, a leading player in Swiss book trade. Join us for a rewarding opportunity with a passionate team.
Tasks
- Ensure reliable support as Application Manager for software issues.
- Triage and prioritize IT tickets while monitoring operations.
- Manage maintenance, licensing, and internal hardware requests.
Skills
- Completed IT education or equivalent experience required.
- Experience in service desk or IT support is essential.
- Proficient in Microsoft technologies, with SQL knowledge preferred.
Is this helpful?
Welcome to the Book Center. The Book Center aims to further expand its significant market position in the Swiss book trade, which has existed for over 100 years, and to successfully support its customers and partners. For us, it’s not just about books, but also about people. Around 330 employees work together with joy and passion to realize our goals and visions.
Application Manager / ICT Supporter 100%
As part of our dedicated IT team, you take on a central role in daily IT operations and reliably and solution-oriented support our internal users.
Your exciting task
- You ensure support as an Application Manager (troubleshooting for specialist applications and evaluations using SQL and scripting).
- You triage and prioritize internally created IT tickets and are responsible for operational monitoring.
- You are responsible for maintenance including planning and execution and take care of license and permission management (Active Directory, SharePoint, etc.) and the exchange of client hardware.
- You are the first internal contact person for inquiries regarding our printers and telephony and coordinate cooperation with external partners where necessary.
What you bring with you
- Completed training in the IT field (e.g., IT specialist EFZ) or comparable professional experience
- Several years of experience in service desk or IT support
- Knowledge of Microsoft technologies (AD, SharePoint, PowerShell), ideally also basic knowledge of SQL
- Structured and independent working style, good communication skills
- Team player with high customer orientation and sense of responsibility
- German (very good knowledge in spoken and written), English is an advantage
Interested?
We are happy to receive your application with CV (resume), cover letter, diplomas, and all certificates digitally via our application tool. For this position, we only consider profiles from recruitment agencies after prior agreement.
Do you have questions about the recruitment process? Then Melanie Konrad, HR Business Partner, is happy to assist you at +41 (0) 62 209 26 26.
Do you have questions about the task? Then Martin Erny, Head of IT, is happy to assist you at +41 (0) 62 209 26 26.
We are happy to receive your application with CV (resume), cover letter, diplomas, and all certificates digitally via our application tool. For this position, we only consider profiles from recruitment agencies after prior agreement.
Do you have questions about the recruitment process? Then Melanie Konrad, HR Business Partner, is happy to assist you at +41 (0) 62 209 26 26.
Do you have questions about the task? Then Martin Erny, Head of IT, is happy to assist you at +41 (0) 62 209 26 26.
