Solution Architect D365 Customer Service / Field Service (m/f/d) 80-100%

About the job

What's your ambition?

If you feel like you're treading water: Change something. Change yourself.

Would you like to work in a corporate group where ambition, team spirit, and an open working atmosphere are lived?

Do you love optimising processes as much as we do and care deeply about the digital transformation in customer relationships?

We offer you all that and more:

At Ambit Group, you get the freedom to pursue your potential and professional ambitions. We support you both professionally and personally.

And beforehand: we are looking for doers with potential. Do you recognise yourself mostly in the job profile, have a growth mindset, and the ambition to develop further?

Then this is exactly the position for you.

As a Solution Architect at Ambit Group, you lead customer workshops for process and requirements gathering together with our consultants/project managers.

You guide the customer, within the framework of solution finding, from complex needs to implementation possibilities in the area of Microsoft standard tools.

In close collaboration with the team, you advise the customer, design the solution, and document it.

Together with our innovative customers, you build future-oriented solutions in the area of Microsoft Dynamics 365 Customer Engagement and Power Platform.

You independently define customisations based on customer wishes.

If individual developments are necessary, you prepare the professional requirements for technical implementation.

In the role of Solution Architect, you take overall conceptual responsibility for the customer-specific solution design.

In your area of focus, you support our sales team in presales activities.

Customer Relationship Management with its processes in customer service is your passion.

You bring several years of experience in projects in the area of Dynamics 365 CE and are familiar with Microsoft cloud technologies.

You enjoy conceptual work, and your ability to abstract as well as your analytical thinking support you in this.

Your confident manner and communication skills make giving presentations to customers enjoyable for you.

You live customer orientation and question all your actions with "What would I want as a customer?"

You feel comfortable both in close teamwork and when working independently.

You have very good spoken and written German and English skills.

High self-motivation and willingness to learn, as well as great interest in new technologies, are your daily drive.

Contact with innovative organisations and people motivates you, and you are pleased when your work contributes to fulfilling their concerns.

Apply online now. Please send your documents to:

Mathieu Schmidhauser, Head of Business Customer Service Experience,

Ambit Schweiz AG, Theaterstrasse 17, CH-8400 Winterthur