Biel
Branch Clerk (80-100%)
- 01 September 2026
- 80 – 100%
- Permanent position
- Biel
Job summary
Join the IV-Stelle Kanton Bern as a Sachbearbeiter:in Zweigstellen! A chance to contribute to a modern work culture.
Tasks
- Support case managers with organization and client integration.
- Coordinate administrative tasks and provide informational support.
- Collaborate with the team for reception and mail duties.
Skills
- Commercial training and two years’ experience required.
- Service-oriented, quick learner with empathy for clients.
- Fluent in German or French with good knowledge of the other.
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About the job
Branch Clerk (80-100%)
Do you want to get involved? We give you room to manoeuvre. Do you think ahead? We support you in doing so. Together we shape the future for our customers! Interested? We look forward to hearing from you!
The IV Office of the Canton of Bern is undergoing change and is focusing on a modern corporate and leadership culture. We want to align our actions more closely with the needs of our customers and advance digitalisation.
What you can achieve with us
- With your organisational talent, you support the Case Managers Integration & Adult Pension and help ensure that our customers receive new professional perspectives.
- You coordinate and carry out administrative tasks.
- You prepare documents and provide telephone information.
- Together with the other team members, you are responsible for the reception area and mail dispatch.
- You act proactively, contribute your own ideas and help to further develop the team.
Which skills are important to us
- You have a commercial education and at least two years of professional experience.
- Ideally, you are familiar with the social insurance system or are willing to acquire the relevant knowledge.
- Thanks to your quick grasp, you can take on tasks independently in a short time.
- You think and act in a service-oriented and empathetic manner towards customers and colleagues.
- You work efficiently and keep an overview even in hectic times.
- With your constructive, helpful and reliable manner, you contribute to a good atmosphere in the team.
- You are committed and bring motivation and initiative to your work.
- Your mother tongue is German or French, and you have very good oral and written skills in the other language.
What we offer you
- Working hours
Annualised working time (42 hours/week), possibility of part-time and mobile work, paid breaks
- Holidays
At least 25 days of holiday per year, 28 days from age 45 and 33 days from age 55. Possibility of unpaid leave
- Salary
Cantonal salary system, clear and equal pay policy between genders. Full salary during parental leave, military service, civil protection and civil service
- Social insurances
Equal participation in contributions to the Bernese pension fund, coverage of half the premium for non-occupational insurance, supplementary accident insurance and daily sickness benefits insurance
- Training and development
Financial participation and/or time allocated to training and development projects
- Health
Ergonomic workstations, free fruit, subsidised meals at the company restaurant, rest room, possibility of on-site massage, participation in fitness activities and bicycle loan
- Private life, family and work
16 weeks maternity leave, two weeks paternity leave, generous supra-mandatory family allowances
Does this suit you? Then get to know us! We look forward to your application. Workplace Biel
