Tourism Administration Specialist 80% (m/f/d) - Lucerne

About the job

Discover Bucherer

Bucherer stands worldwide for the highest quality in trading exclusive watches and fine jewellery. With a unique combination of tradition, innovation and masterful craftsmanship, we have established ourselves as market leaders. At over 100 locations, we delight our discerning customers daily. With passion and perfect hospitality, we create unforgettable customer experiences. Over 2,000 dedicated employees share a common passion: the fascination for unique products and the art of creating special moments for our customers.

Your role with us

• You personally support the international tour guides in the Tourism Office and are their first point of contact on site
• You maintain telephone and written contact with the tour guides and record and process relevant data in our systems
• You independently manage the cash register including daily cash reconciliation
• Various administrative tasks (creating reports, surveys on service quality, etc.) are also part of your responsibilities
• In addition, you support the Bucherer AG locations throughout Switzerland with system-related questions and provide competent support
• In close cooperation with the sales team in Lucerne, you ensure smooth information flow and optimal support

What you bring with you

• You have a commercial education or a comparable qualification. Experience or knowledge in the tourism industry is an advantage
• You enjoy working with people and feel comfortable in an international and multicultural environment
• With your professional, polished appearance and your strong service orientation, you create positive experiences
• You have very good user skills in common MS Office programmes and are proficient in using digital work tools
• You have very good German and English skills at least at C1 level
• Knowledge of the Chinese language (Mandarin) is an advantage.
• Willingness to work flexible and irregular hours, including weekend shifts, completes your profile

Why work at Bucherer?

Because we offer more than just a job – with us, passion makes the difference.

Our employees share enthusiasm for excellent craftsmanship, highest service quality and genuine teamwork. We combine Swiss tradition with international flair and create a working environment where quality and cohesion are paramount. We promote individual development, live innovation and offer space to unfold one’s own potential – together in a team that inspires and connects.

At Bucherer, we benefit from the following advantages, among others:

• 40 hours target working time
• At least 27 days holiday
• Flexible working time models
• Attractive purchase conditions on watches and jewellery
• Very progressive benefits upon the birth of a child
• Attractive benefits from the pension fund and social insurances

We look forward to your application!