Front Office Agent (a) 80–100%

About the job

Company Description

The Radisson Blu Hotel, Lucerne is located in a prime position in the Lakefront Center, directly at the station and the Lucerne Culture and Congress Centre. The hotel features 189 perfectly styled rooms and suites. The LUCE restaurant with show kitchen, trendy bar, cosy wine lounge and inviting terrace, overlooking Lake Lucerne and the mountains, surprises with a light and innovative cuisine. Furthermore, an event area of 1,200 m² with 13 air-conditioned multifunctional meeting rooms is offered – the best platform for seminars, conferences and banquets.

The Radisson Blu Hotel Lucerne is a member of the Radisson Hotel Group and was awarded Hotel of the Year in 2013. The Radisson Hotel Group is one of the most dynamic hotel companies worldwide with over 1400 hotels and hotel projects. The Radisson Hotel Group includes the brands Radisson Collection, Radisson Blu, Radisson RED, Radisson, Radisson Individuals, Park Plaza, Park Inn by Radisson, art’otel, Country Inn & Suites and Prize by Radisson.

Job Description

Front Office Agent (a) 80–100%

Radisson Blu Hotel Lucerne | from December 2026 or by arrangement

More than check-in & check-out. You are the first impression.

You are the first person our guests see – and often the last they remember.
At the Front Office of the Radisson Blu Hotel Lucerne, you ensure that people from all over the world feel welcome, understood and well cared for.

Brief & clear: What is it about?

As a Front Office Agent, you are the hub of our hotel. You combine service, organisation and communication – and turn stays into real experiences. Your daily routine:

• Check-in & check-out of our national and international guests
• Personal guest care on site, by phone and by email
• Collaboration with Housekeeping, Reservations, Sales & F&B
• Work in early, middle and late shifts
• For men: occasional night shifts possible (rarely)

💙 What we offer you

• Security & predictability: permanent employment contract, regulated working hours
• Development: individual training via the Radisson Academy (online, live & on the job)
• Responsibility: gradual assumption of responsibility at the Front Office
• International: discounts & development opportunities within the Radisson Hotel Group worldwide
• Work environment: modern reception, appreciative leadership, clear structures

Fair conditions: competitive salary, incentives, punctual payment

Qualifications

🧠 What you bring

• Enjoyment in guest contact and working with people
• Very good German and good English skills (additional languages are a plus)
• Solid IT skills
• Independent, reliable working style and initiative
• An authentic appearance – including a genuine smile

💡 Important: You don’t have to be perfect at everything – commitment, willingness to learn and team spirit are decisive.

Additional Information

🌍 Why Radisson Blu Hotel Lucerne?

• 4-star superior hotel in a top location directly at the station & Lake Lucerne
• 189 rooms & suites, LUCE restaurant, bar, terrace and 1,200 m² event area
• International brand with modern values and real development opportunities
• A team that combines professionalism with humanity

👉 Sounds like you?

Apply – even if you don’t meet every requirement 100%.

We look forward to getting to know you.

Contact:

Andreas Leitgeb

Human Resources Manager

Radisson Blu Hotel Lucerne
Inseliquai 12, Lakefront Center
6005 Lucerne

Tel.: +41 41 369 99 21

bewerbung.luzern@radissonblu.com

www.radissonblu.com/hotel-lucerne

-Job advertisement created with AI support-