Office Assistant / Course Administration in BERN 80-100%%

About the job

Office Assistant Course Administration (80–100 %, m/f/d)

Workplace: Bern | Start date: immediately or by arrangement

Organisational talent, enjoyment in customer contact and an interest in languages? Then you are right with us.

Flying Teachers has stood for decades for professional, practice-oriented language teaching and innovative educational solutions. We develop customised learning offers for private individuals, companies and public institutions. In addition to language courses and language examinations, our areas of activity also include the training and further education of teachers as well as offers in learning support and labour market integration.

What drives us? Our conviction that education connects people and creates new perspectives.

For our team in Bern we are looking for a committed, service-oriented personality who enjoys organising, takes responsibility and keeps an overview.

Your tasks

You are a central contact person for our customers as well as our teachers and ensure that our language courses are organised smoothly and professionally supported.

Customer support: You advise private and corporate customers by telephone, in writing and in person in German and English.

Course organisation: You plan, coordinate and supervise language courses from registration to course completion.

Coordination: You are the interface between customers, teachers and internal specialist departments and ensure a reliable flow of information.

Administration: You take on general administrative tasks, maintain course and customer data and ensure careful documentation.

Office Management: You take care of orders, the management of office and teaching materials as well as the processing of incoming and outgoing mail.

Training infrastructure: You prepare our training rooms for courses, examinations and events and ensure that rooms, materials and technical equipment are ready for use.

Quality and processes: You keep an eye on ongoing courses, recognise the need for action early and support the continuous improvement of our procedures.

Teamwork: You work closely with the areas of pedagogy, marketing, accounting and quality assurance.

What you bring with you

You enjoy working with people, think along and find pragmatic solutions even when several tasks are pending simultaneously.

What is important to us:

Experience in an administrative, organisational or customer-oriented role, ideally in the education or service sector

Very good German and English skills, spoken and written

A structured, independent and reliable way of working

Organisational talent and the ability to set priorities sensibly

Enjoyment of communication and a strong service orientation

Confident handling of digital work tools and willingness to familiarise yourself with new systems

Initiative, sense of responsibility and enjoyment of teamwork

A plus, but not a must:

Experience in course administration or educational organisation

Additional language skills, especially French or Italian

Experience with customer or course management systems

What to expect with us

Varied tasks: A diverse activity with direct contact to people from different countries and cultures

Responsibility and scope for design: The opportunity to work independently, contribute your own ideas and actively shape processes

Short decision-making paths: Direct communication and uncomplicated collaboration

Structured induction: A thorough introduction to your tasks and our processes

International environment: A working day in which languages and cultural diversity are a matter of course

Central workplace: A well-accessible workplace in the heart of Bern

Team culture: A collegial, committed team and regular staff events

Development opportunities: The chance to develop professionally and help shape the future of Flying Teachers

Ready for your next challenge?

Would you like to apply your organisational skills in an international educational company and make a difference with your work?

Then we look forward to getting to know you.