Albedis
Lausanne
Lead Case Management & Business Development (m/f/d)
- 18 September 2026
- 100%
- Permanent position
- Lausanne
About the job
Company DescriptionDevelop a high value-added service measurable for our clients
On behalf of a major player in personnel services in Switzerland, we are looking for an experienced individual with a strong entrepreneurial spirit to develop, position and evolve Case Management as a strategic service.
You combine solid expertise in Case Management with a strong customer orientation, excellent consulting skills and a genuine commercial sense.
Job DescriptionYour mission
You develop Case Management to make it an impactful and value-added service
You support the entire process, from needs analysis to implementation at the client, including the development and presentation of a tailored solution.
You ensure the professional interface between clients, internal contacts and external providers, while ensuring the quality of services, their efficiency and the value added to the client.
Your responsibilities
- Develop and evolve the service offering in the field of Case Management
- Position and actively promote this service to existing and new clients
- Identify client needs and business opportunities in Case Management, absence management, reintegration and prevention
- Advise decision-makers and HR managers on effective solutions for health-related absences
- Design and present solutions and service models tailored to clients’ specific needs
- Acquire new mandates and support clients from the first meeting to solution implementation
- Support internal account managers with solid professional expertise and targeted commercial arguments
- Coordinate and manage collaboration with specialised external providers
- Analyse relevant indicators and develop KPIs to measure the effectiveness of measures and the value added for clients
- Demonstrate the economic value generated by reducing absences, shortening case durations and the positive evolution of claims-related costs
Your profile
You have solid experience in Case Management, absence management, corporate health management
You also have a strong commercial and client orientation. You enjoy client contact, understand their needs and are able to transform business issues into convincing solutions and business opportunities.
Ideally, you have the following skills and experiences:
- Several years of experience in Switzerland in Case Management, insurance, corporate health management (GSE/BGM)
- Excellent consulting and sales skills
- Experience in Business Development or B2B service development
- Very good understanding of the Swiss social and private insurance system
- Ability to communicate on equal terms with HR managers, company executives and other decision-makers
- Entrepreneurial spirit and excellent ability to identify client needs and market potentials
- Higher education in health, insurance, human resources, social work or a comparable field; additional training in Case Management is an asset
- Very good knowledge of German and French; English is an asset (interviews in German)
What awaits you
You will hold a strategic role with a strong entrepreneurial dimension within a solid and ambitious organisation
Your work will require travel throughout Switzerland; your place of residence is therefore secondary.
You will operate at the exciting interface between client consulting, Business Development, Case Management, insurance and corporate health management.
