Zentrum für Soziales Hochdorf und Sursee
Hochdorf
Team Leader Administration Professional Guardianship
- 24 July 2026
- 100%
- Permanent position
- Hochdorf
Job summary
Join the Zentrum für Soziales, a leading Swiss social organization. We offer a supportive work environment and impactful roles.
Tasks
- Lead the administration team for civil law measures effectively.
- Ensure accurate reporting and documentation for client needs.
- Collaborate on quality improvements and new IT projects.
Skills
- Commercial training (EFZ) and significant leadership experience required.
- Strong communication skills and empathy for clients in distress.
- Team-oriented, reliable, and able to set priorities effectively.
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About the job
The Centre for Social Affairs is one of the largest associations of its kind in Switzerland. On behalf of 28 municipalities with a catchment area of over 100,000 people, we work with great commitment, low-threshold access, and networking in the following areas: Child and Adult Protection Authority (KESB), professional guardianship, social counselling, mother and father counselling, addiction counselling, and school social work.
Team Leader Administration Professional Guardianship
The Administration Professional Guardianship is responsible for the administrative matters related to the management of civil law measures. The administrators work together with the case-leading professional guardians. The background for managing the civil law measures are the relevant federal and cantonal laws and regulations. The interests of the clients are central.
Your tasks
Tasks in client work
- Controlling and asserting claims from social and material insurances, supplementary benefits to pensions or economic social assistance
- Reporting to authorities in cooperation with the professional guardianship (especially the accounting part)
- Creating inventories and debt lists
- Telephone contacts or direct contacts with clients, third parties, institutions, and authorities
- Handling correspondence, data processing and data management as well as procurement and clarification of documents and information
- Bank transactions (income and asset management, posting of documents, standing orders, securities management) in addition to accounting
- Budget work for the clients
Leadership tasks
- Leading the Administration Professional Guardianship team at the Hochdorf location
- Participation in recruiting new employees and conducting employee interviews
- Quality assurance and optimisation of existing processes within the team and the professional guardianship department
- Ensuring that new administrative tasks are carried out correctly, efficiently, with high quality, and effectively
- Participation in new IT projects
- Practical training of commercial apprentices (KV EFZ/EBA)
- Close cooperation with the Administration Team Leader at the Sursee location
- Participation in internal controlling
- Company-wide as well as internal statistical work
What you bring with you
- Commercial training EFZ
- Several years of professional and leadership experience is essential
- Willingness to take responsibility and support decisions within the organisation
- Resilient, assertive personality with very good communication skills and experience in interdisciplinary collaboration
- Empathy towards people in difficult life situations
- Team spirit, loyalty, reliability, and the ability to set priorities correctly
- Confident German language skills, fluency in spoken and written language, and good IT knowledge
- Discretion and trustworthiness
Are you interested?
We look forward to receiving your application. If you have any questions, Christine Albisser and Judit Maeder will be happy to assist you. Applications by e-mail cannot be considered.
We look forward to receiving your application. If you have any questions, Christine Albisser and Judit Maeder will be happy to assist you. Applications by e-mail cannot be considered.
