Clerk in Student Administration (30 - 40 %)
- 23 October 2026
- 30 – 40%
- Biel
Job summary
Join the MSc Resilient Cities and Communities team at BFH! Contribute to a dynamic work environment with diverse opportunities.
Tasks
- Manage student and faculty administration for the MSc program.
- Assist students through phone, email, and in-person inquiries.
- Support program leadership administratively and organize events.
Skills
- Completed commercial training or similar with relevant experience.
- Detail-oriented with strong data management skills.
- Excellent communication and teamwork abilities.
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About the job
What you will do here
- Ensure the decentralised student and teaching administration for the MSc Resilient Cities and Communities RCC programme (manage student files, maintain master data, book modules, check grades, create certificates and diplomas)
- Act as the first point of contact for students by handling telephone and counter services as well as drafting correspondence and mailings to prospective students and students
- Provide administrative support to the MSc Resilient Cities and Communities programme management
- Organise and coordinate information events and other occasions
- Set up and conduct teaching evaluations
What you ideally bring with you
- Completed training as a commercial clerk (EFZ) or comparable qualification with professional experience in administrative, communicative and organisational tasks
- Motivation for precise recording and maintenance of data and documents
- Strong service orientation in dealing with various stakeholders; teamwork and willingness to cooperate, resilience and flexibility
- Ability to handle tasks independently, calmly and efficiently in a dynamic work environment
- Willingness to collaborate with colleagues from different departments to achieve common goals
- Confident German and English skills, French skills are an advantage
Some of our advantages in advance
- An incredibly wide variety of topics that enrich and make everyday life exciting in this important control and support function.
- Curiosity is required, and not just a little. And a lot of independence and personal responsibility.
- Work with smart minds from various professional fields who, like you, want to make a difference.
- Uncomplicated exchange even beyond departmental boundaries.
- A pleasant tone and a lot of collegiality.
I will guide you through the
application process
application process
Petra Kielmann
HR Specialist
T +41 31 848 65 79
The Department of Architecture, Wood and Civil Engineering
At the Department of Architecture, Wood and Civil Engineering we shape the built environment for the future. Together with partners from business and society, we develop pioneering solutions for sustainable living spaces and infrastructures and learn from nature through the material wood.
