Specialist in Unemployment Insurance Appeals - Shape the Labour Market of Zurich with Us
- 16 September 2026
- 80 – 100%
- Permanent position
- German (Native language)
- Zürich
About the job
Office for Labour
Specialist in Unemployment Insurance Appeals - Shape the Labour Market of Zurich with Us 80 - 100%
Do you want to make a difference with your work and are looking for a meaningful role? Then this position could be just right for you. At the Office for Labour (AFA), you will work to ensure that the labour market in the Canton of Zurich remains fair, efficient, and future-proof – together with around 800 colleagues at over 20 locations.
Due to the expansion of our team, we are looking for reinforcement. You can join our team immediately or by arrangement.
Your Tasks
- You independently prepare appeal decisions, clarify legal questions, and obtain all relevant documents
- You gather information from RAV, unemployment insurance funds, employers, and other agencies
- You draft statements for the Social Insurance Court of the Canton of Zurich
- Additionally, you support the review of sanction reports and the preparation of hiring orders as needed
Does the exciting mix of legal thinking, communication, and responsibility appeal to you? Then get in touch!
Your Profile
- A three-year commercial apprenticeship and experience in case processing in social insurance or written case processing
- Further training as a social insurance specialist or another equivalent qualification (or you are about to complete it)
- Very good MS Office skills, precise expression, and enjoyment of writing
- Logical-analytical thinking and efficient working methods
- Confident handling of various stakeholders
If you immediately think of ways to structure complex cases and approaches to legal clarifications, let us know!
What You Can Look Forward To
- A meaningful, varied role with a lot of personal responsibility
- Attractive employment conditions according to cantonal guidelines
- A modern workplace near Zurich Oerlikon station
- Very good social benefits
- Flexible working hours, contributions to meal costs (lunch vouchers), and home office are a matter of course for us
Ready for the next step? If you appreciate a lively environment and value fair conditions, we should get to know each other! Joël Rohrer, Team Leader Appeals, looks forward to your call: 043 259 49 28.
We look forward to your application. Learn more about us at www.zh.ch/afa .
