Team Leader Administration Professional Guardianship

About the job

Team Leader Administration Professional Guardianship

The Centre for Social Affairs is one of the largest associations of its kind in Switzerland. On behalf of 28 municipalities with a catchment area of over 100,000 people, we work with great commitment, low-threshold access and networking in the following areas: Child and Adult Protection Authority (KESB), professional guardianship, social counselling, mother and father counselling, addiction counselling and school social work. The administration of professional guardianship is responsible for the administrative matters related to the management of civil law measures. The administrators work together with the professional guardians responsible for the cases. The background for managing the civil law measures are the relevant federal and cantonal laws and regulations. The interests of the clients are central.

Your tasks

Tasks in client work

• Controlling and asserting claims from social and material insurances, supplementary benefits to pensions or economic social assistance
• Reporting to authorities in cooperation with the professional guardianship (especially the accounting part)
• Preparing inventories and debt registers
• Telephone contacts or direct contacts with clients, third parties, institutions and authorities
• Handling correspondence, data processing and data management as well as obtaining and clarifying documents and information
• Bank transactions (income and asset management, posting of vouchers, standing orders, securities management) in addition to accounting
• Budget work for the clients

Leadership tasks

• Leading the administration team for professional guardianship at the Hochdorf location
• Participating in the recruitment of new employees and conducting employee interviews
• Quality assurance and optimisation of existing processes within the team and the professional guardianship department
• Ensuring that new administrative tasks are carried out correctly, efficiently, with high quality and effectively
• Participation in new IT projects
• Practical training of commercial apprentices EFZ/EBA
• Close cooperation with the administration team leader at the Sursee location
• Participation in internal controlling
• Company-wide as well as internal statistical work

Your profile

• Commercial training EFZ with experience in social, authority or insurance environment
• Several years of professional and leadership experience absolutely necessary
• Willingness to take responsibility and support decisions within the company
• Resilient, assertive personality with very good communication skills and experience in interdisciplinary collaboration
• Empathy towards people in difficult life situations
• Team spirit, loyalty, reliability as well as the ability to set priorities correctly
• Confident German, eloquence in spoken and written language and good IT skills
• Discretion and trustworthiness

What we offer you

Paid breaks of 15 minutes per half day 25-33 days holiday, possibility of unpaid leave/sabbatical and additional holiday purchase of 1-2 weeks Appreciative atmosphere and collegial working climate Flexible working hours model, possibility of home office Day off on birthday (pro rata) Time and financial support for further training

Your contacts for

Questions about the application process
Christine Albisser
HRM Specialist
041 914 34 29
Questions about the position
Judit Maeder
Head of Professional Guardianship Department
041 925 18 63

Are you interested?
We look forward to your application. If you have any questions, Christine Albisser and Judit Maeder will be happy to assist you. Applications by e-mail cannot be considered.

Your workplace

Centre for Social Affairs
Bankstrasse 3b
6281 Hochdorf
Google Map Apply now