Operations Assistant Gastronomy (m/f/d)

About the job

At HANS IM GLÜCK, we focus on what really matters: ensuring the well-being of our environment, our employees, and our guests. With a team from over 100 nations, we know how important openness to the world and tolerance are. We are also happy to offer a chance to those re-entering or changing careers. We want you to be yourself with us and to have fun in your job. We don’t need a uniform, but we know that moments of happiness arise when you feel comfortable.

For our location in Winterthur Rosenberg, we are immediately looking for a motivated and assertive leader as

Deputy Operations Manager (m/f/d)

We offer you:

• Fun at work in a great team
• Varied tasks and a relaxed atmosphere (informal culture, no uniform, respect and collaboration on equal footing)
• A secure job with fair and punctual payment
• A well accessible workplace in a central location
• Free drinks and discounted staff meals
• Individual advancement and training opportunities through our in-house academy
• A company that is growing sustainably

You bring with you:

• You have a qualification in (system) gastronomy or related sectors and bring a professional background in service. Basic numerical understanding, interconnected thinking and clear, respectful communication are your strengths.
• You have initial leadership experience and can motivate and develop a team.
• You are a genuine host and possess team spirit.
• You enjoy cross-departmental work and feel comfortable in the kitchen, at the bar and in service.
• You are willing to work on weekends, in shifts and until late in the evening.
• Commitment: You like to pitch in, take responsibility and are a doer.
• 60-80% of your activity is in the active operation, only 20% is administrative.
• Service orientation, guest satisfaction and a system-compliant operational process are close to your heart.

Your tasks:

• You share responsibility for happiness – and thus for organising the operational process at the HANS IM GLÜCK location.
• Together with the operations management, you lead the entire team, motivate your employees, create duty rosters for the kitchen, bar and service areas, and regularly provide training.
• You monitor key figures such as productivity, personnel costs and material usage.
• Carrying out daily and monthly accounts as well as bank deposits is, of course, part of the role.
• You also ensure that hygiene regulations and occupational health and safety laws are always observed.
• You are the first point of contact for questions from guests and employees.

We look forward to hearing from you!

Seize your happiness and apply directly online.