Mercedes Benz Automobil AG
Schlieren
Service Advisor 100% (m/f)
- 15 July 2026
- 100%
- Schlieren
Job summary
Join Merbag, a leading international company in the automotive sector.
Tasks
- Support customers from appointment to vehicle handover.
- Create cost estimates and manage workshop orders efficiently.
- Ensure smooth warranty processing and oversee repairs.
Skills
- Completed automotive training, with commercial education preferred.
- Strong communication skills and customer-oriented approach.
- Ability to work in a team and adapt flexibly to challenges.
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About the job
Put your professional future under a lucky star.
Merbag is an internationally operating company with 64 locations in 5 European countries and employs around 4400 staff. In Switzerland, Merbag is the largest Mercedes-Benz dealer with 28 locations and around 1400 employees, and the third largest employer in the Swiss automotive industry.We see our employees as the most important success factor. That is why you benefit from contemporary, modern working conditions and numerous benefits at Merbag.
To strengthen our team, we are looking immediately or by arrangement for our Passenger Car Centre Schlieren for a competent and experienced person as Service Advisor 100% (m/f).
Your tasks
- Advising and supporting our customers and business partners from appointment scheduling to vehicle handover
- Preparing cost estimates, recording and processing workshop orders up to invoicing
- Responsible for smooth warranty processing
- Initiating appropriate repair measures and monitoring deadlines
- Checking the completeness and quality of the work performed
Your profile
- Completed basic automotive technical training and preferably further training in the commercial field
- Initial experience in a similar role
- Good MS Office user skills as well as good English skills and additional foreign languages are an advantage
- Strong communication skills, pleasant manners and customer-oriented appearance
- High commitment, teamwork and flexibility
- Organisational talent, resilience as well as networked and solution-oriented thinking and acting
Our benefits
- 6 weeks holiday
- Private accident insurance with worldwide coverage
- Monthly sponsorship contribution when leasing a new Mercedes-Benz or smart car
- Participation in a fitness annual subscription
- Financial recognition for employee loyalty every 5 years
- Attractive discounts with numerous suppliers, insurers and service providers
