Medical Secretary

About the job

Swiss Ortho Clinic  

Located in Pully, on the doorstep of Lausanne, Swiss Ortho Clinic is an interdisciplinary medical centre specialising in orthopaedics, physiotherapy and functional rehabilitation.

Our mission is to provide personalised and quality care, thanks to a team of passionate and committed professionals.

Service, Excellence and Team Spirit are the values that drive us every day.

Joining Swiss Ortho Clinic means becoming part of a dynamic and human-sized structure, where collaboration, kindness and innovation are at the heart of our working environment.

As part of the development of our activity, we are looking for a Medical Secretary to strengthen our team and contribute to the quality of reception and administrative follow-up of our patients.

Responsibilities

• Welcome patients with professionalism, empathy and kindness.
• Manage telephone calls and information requests.
• Organise and coordinate appointments for patients and doctors.
• Manage administrative and medical files while respecting confidentiality.
• Prepare consultations, ensure document follow-up and coordinate exchanges with various stakeholders.
• Enter and update data in computer systems.
• Ensure billing and administrative follow-up of services.
• Work closely with doctors, physiotherapists and other health professionals.
• Participate in the smooth daily running and continuous improvement of patient reception.

Qualifications

• Diploma as a medical secretary or equivalent training.
• Professional experience in a medical practice, clinic or healthcare environment in Switzerland.
• Excellent command of French, both spoken and written.
• Knowledge of English is an advantage.
• Good knowledge of office tools and ease with medical management software.
• Knowledge of administrative and billing processes in the Swiss healthcare system.
• Excellent organisational skills, rigor and ability to manage priorities.
• Excellent interpersonal skills, discretion and absolute respect for professional confidentiality.
• Team spirit, autonomy and service-oriented attitude.

Benefits

• A modern, dynamic and human-sized working environment.
• Collaboration within a passionate and committed interdisciplinary team.
• A professional framework based on kindness, collaboration and respect.
• Varied tasks and a role in direct contact with patients.
• The opportunity to actively contribute to the development of an innovative medical structure.

Application information

Would you like to join Swiss Ortho Clinic and help provide quality care to our patients? We invite you to submit your application.

Applications will be treated with the utmost confidentiality. Only applications meeting the required criteria will be contacted.