E. Weber & Cie AG
Dielsdorf
Sales Back Office Clerk 80 - 100 %
- 02 September 2026
- 80 – 100%
- Dielsdorf
Job summary
WEBSTAR, based in Zurich, enhances logistics and supply chain efficiency. Join a dynamic team in a supportive work environment!
Tasks
- Provide phone support to customers in German and French.
- Process and manage customer orders via phone and email.
- Coordinate customer inquiries with internal teams effectively.
Skills
- KV training or similar experience in commerce required.
- Strong customer orientation and service skills.
- Reliable, team-oriented, and adaptable under pressure.
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About the job
WEBSTAR, headquartered in Zurich, optimises and accelerates the flow of goods. With a diverse range of products, we are in tune with the markets – through intelligent logistics and independent advice, we support our customers. Around 25,000 items are available from our warehouses in Dielsdorf and Effretikon. We supply our B2B customers with products from the areas of hygiene and consumables, medical and care products, kiosk and shop items, as well as fun food services. As a successful and agile family business in its 5th generation, our core competencies are customer proximity and flexibility. We have been prompt and friendly for over 150 years. Together with team spirit and independence, this leads to healthy growth. The WEBSTAR Group today employs nearly 400 staff at various locations in Switzerland.
Sales Back Office Clerk 80 - 100 %
Due to retirement, we are seeking a replacement for our sales back office team in Dielsdorf from 1 November 2026 or by arrangement.
Your tasks
- Telephone customer support in German and French (Italian an advantage)
- Receiving, recording and processing customer orders by phone and email
- Independent handling of product and availability enquiries, shipment tracking, as well as customer complaints
- Maintenance and updating of customer master data and customer-specific conditions
- Coordination and resolution of customer concerns with internal and external interfaces, especially sales, purchasing, warehouse, transport/logistics and accounts receivable
- Flexible assistance with organisational and administrative tasks within the sales back office
Your profile
- Commercial training or similar role in trade
- Interest and/or experience in administrative work
- Very good German and good spoken French skills, Italian skills an advantage
- High service and customer orientation
- Reliable, team-oriented, service-minded, resilient, quality- and duty-conscious
We look forward to receiving complete application documents.
Applications by post and from recruitment agencies will not be considered.
