Inspire (MIT) F&B April 2027

About the job

Company Description

Fairmont Hotels and Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, with 34 more in preparation, across 30 countries worldwide, stretching from the beaches of Hawaii to the preserved national parks of Canada, through the heart of London and the deserts of the United Arab Emirates.

Hotel Overview:

Fairmont Le Montreux Palace:

Located on the shores of Lake Geneva and facing the magnificent view of the Alps, the Fairmont Le Montreux Palace hotel is a distinguished establishment, a member of the Accor group, the Fairmont brand, and affiliated with Swiss Deluxe Hotels. Boasting an unparalleled worldwide reputation characterised by 236 luxurious rooms and suites and a most refined gastronomic experience, the Fairmont Le Montreux Palace is truly an enchanting place. Its six restaurants and bars offer a wide choice of delights sure to satisfy the most demanding palates. The Montreux Jazz Café is the must-visit spot to feel the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Le Montreux Palace, the Lemantine by Alan Geaam, the cuisine of the Franco-Lebanese starred chef who signs the menu of our new pop-up restaurant for the summer season, and Funky Claude’s Bar is the undisputed place to land late into the night to enjoy an incredible line-up of traditional and exclusive cocktails to the rhythm of the best live scene in town. Fairmont Le Montreux Palace also specialises in hosting congresses, meetings, and seminars. The Fairmont Spa is a 2000 m² wellness area dedicated to fitness, relaxation, and beauty.

INSPIRE F&B - MANAGEMENT TRAINING 18 months M/F – Spring 2027

The Inspire programme is designed for promising hospitality talents, offering a unique opportunity to immerse yourself in the heart of hotel operations and train alongside the best professionals in the sector. As an Inspire F&B participant, you will benefit from an immersive and diverse experience within our iconic restaurants, bars, and banquets, discovering all facets of Food & Beverage in a prestigious setting.

This programme will allow you to develop your skills, acquire a global vision of luxury industry standards, and actively contribute to delivering special and unique experiences to our guests.

If you aspire to an exceptional career in luxury hospitality, the Inspire programme is the springboard you need!

General Responsibilities:

• Consistently provide professional, friendly, and engaging service
• Establish and maintain effective relationships with colleagues, monitor their levels and schedules
• Organise staff schedules
• Implement all necessary actions to provide high-quality premium service
• Master the menu offerings, their garnishes, content and preparation methods, and master promotions
• Handle customer complaints and report to immediate supervisor
• Conduct briefings before service and maintain close links with the Head of Department
• Control stocks for daily use in restaurants and bars to ensure service levels
• Lead by example and apply LQA technical and emotional standards
• Commit to the quality of your service, discretion, and absolute honesty
• Strictly comply with hygiene and sanitary regulations
• Respect ergonomic work standards in health and safety rules
• Adhere to department policies, procedures, and service standards
• Comply with all safety policies
• Perform any other assigned tasks

Specific Responsibilities :

F&B rotation across all food and beverage outlets:

Banquets Supervisor:

• Supervise the service team in collaboration with Banquets supervisors
• Personally attend to guests and their requests during the organisation of banquets, breakfast, and brunch
• Participate in all required administrative work areas, including but not limited to: planning, opening/closing tasks, cleaning and maintenance checklists
• Coordinate staff training
• Be present on the floor and lead by example as a warm and professional host

Montreux Jazz Café Supervisor:

• Supervise the service team in collaboration with the Assistant Manager of Montreux Jazz Café
• Personally attend to guests (reservations, seating, order taking, cashier tasks if necessary) and ensure colleagues under supervision serve them efficiently
• Participate in all required administrative work areas, including but not limited to: planning, opening/closing tasks, cleaning and maintenance checklists, employee action plans, employee evaluations, recruitment
• Coordinate staff training (responsible for role-playing scenarios)
• Be present on the floor and lead by example as a warm and professional host

Funky Claude's Bar Supervisor:

• Supervise the service team in collaboration with the Funky Claude’s Bar Supervisor
• Organise the service plan and station plans
• Participate in beverage inventory
• Participate in all required administrative work areas, including but not limited to: planning, opening/closing tasks, cleaning and maintenance checklists, employee action plans, employee evaluations, recruitment
• Coordinate staff training
• Participate in regular cleaning inspections with the Funky Claude's Bar manager to ensure compliance with health and safety standards, as well as hotel cleanliness

In Room Dining & Pureaty Café Supervisor

• Supervise the In Room Dining team in collaboration with the In Room Dining Supervisor
• Participate in department management and be responsible in the absence of the supervisor
• Know the operation of room service, VIP equipment, and Pureaty Café
• Ensure cleanliness and hygiene measures regarding trays, trolleys, equipment, and premises of IRD and Pureaty Café
• Master the menu offerings, their garnishes, content and preparation methods, and master promotions

Terrasse du Petit Palais - Supervisor

• Personally attend to guests (reservations, seating, order taking, farewells, cashier tasks if necessary) and ensure colleagues under supervision serve guests efficiently and timely
• Participate in beverage inventory
• Participate in all required administrative work areas, including but not limited to: planning, opening/closing tasks, cleaning and maintenance checklists, employee action plans, employee evaluations, recruitment
• Coordinate staff training
• Participate in regular cleaning inspections with the Terrasse du Petit Palais manager to ensure compliance with health and safety standards, as well as hotel cleanliness

Observation and support of F&B administration by the F&B Coordinator / F&B Director.

• Be introduced to the various budgets related to the F&B department
• Manage pressure and urgent demands from other departments regarding stock and budget management
• Be exposed to the logistics and organisation of the various F&B departments
• Be in contact with suppliers and service providers
• Understand the department dynamics and effectively plan colleagues
• Plan and prepare the hotel and department efficiently for future audits.

Qualifications:

• Graduate of a recognised hospitality school or university within the last two years
• Minimum of 1 year experience in food and beverage service
• Minimum of 6 months experience in a supervisory role
• Experience in a 4* or 5* hotel is an asset
• Fluent in spoken and written French and English
• Flexibility, adaptability, and stress resistance
• Excellent communication skills
• Flexibility and availability in working hours
• Teamwork oriented
• Customer service oriented
• Attention to detail
• Organised
• Ease with presentations and training
• Leadership

VISA REQUIREMENTS

To work in Switzerland, the candidate must hold a Swiss work permit or be from an EU-17 or EU-8 European country.

Please note that only applications sent through our recruitment site https://careers.accor.com/fr/fr will be considered.

BENEFITS

• Accommodation possibility subject to availability
• 1 meal per working day (benefit in kind)
• Discounts in various local businesses
• Preferential rates within the Accor Group, at our outlets and in the Swiss Deluxe Hotels portfolio
• Join us and discover all our other benefits…

Additional Information

Our Values

Respect:
We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity.

Belonging:
We celebrate our differences. We support each other and are always united.

Integrity:
We build trust through mutual respect and authenticity.

Autonomy:
We have the power to take initiative and anticipate moments that create unforgettable experiences.

Excellence:
We build authentic connections and cherish every opportunity to make those around us feel special.

Diversity and Inclusion

Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team.

Employee Benefits:
Join our team and enjoy a range of exclusive benefits for colleagues, including free upgrades, extended stays, discounted stays at Fairmont and Raffles properties, special discounts on dining and wellness, as well as additional luxuries to enhance your experience. We believe it is important to take care of our team, ensuring your hard work is rewarded with exceptional benefits.