Assistant to the Department Head (m/f/d)

About the job

Assistant to the Department Head (m/f/d)

ETH Zurich adheres to the highest international standards in teaching, research and administration. The Campus Services department supports teaching, research and administration in the areas of logistics, mobility and events. It also ensures comprehensive information management and orientation at ETH Zurich and is responsible for the gastronomy and retail offerings.

For our department management, we are looking for an experienced, independent and trustworthy individual to support our Head of Campus Services and the management team in the demanding day-to-day business from 1 December 2026 or by arrangement. In this key role, you hold many threads together, recognise the need for action early and create added value where support is needed. You think not only along but ahead.

Job Description

You support the Head of Campus Services and the management team in administrative, organisational and coordinative tasks, ensuring that processes function efficiently and smoothly. You coordinate and organise appointments, workshops, meetings and events, prepare documents and keep an overview even with parallel topics.

As a central contact person, you operate in a dynamic environment with different stakeholders and sensitive topics. You gain insight into strategic, personnel and organisational issues and contribute significantly to the success of the management team with your discretion, judgement and high professionalism.

In addition to classic management assistance, you act as a proactive hub within the department. You identify optimisation potentials, contribute your own ideas and take responsibility for the further development of processes and working methods. Organising and following up on events, supporting personnel processes from entry to exit, and accompanying new employees during onboarding are also part of your responsibilities, as is coordinating IT orders and workplace preparations.

Furthermore, you actively shape internal communication, maintain and further develop digital information platforms, and ensure that information is prepared and accessible in a target group-oriented manner. You take on coordination tasks in projects and apply your affinity for digitalisation and modern technologies purposefully.

Profile

• Several years of experience in a demanding assistant, coordination or administration role, ideally in the environment of executive bodies or management teams
• High degree of independence and the ability to set priorities responsibly and maintain an overview even in complex situations
• Strong organisational skills, networked thinking and a perspective beyond the immediate scope
• Proactive, solution-oriented personality with high initiative and a strong service orientation
• Confident and absolutely discreet handling of confidential, sensitive and personal information
• High digital affinity and interest in new technologies, digitalisation and artificial intelligence
• Very good user knowledge of Microsoft 365, SharePoint and modern digital work tools
• Fluent German skills as well as very good English skills in spoken and written form
• Strong communication skills, diplomatic tact and enjoyment in collaborating with diverse stakeholders
• Structured, reliable and quality-conscious working style as well as a high sense of responsibility
• Mature personality with pronounced judgement and professionalism

Those who take responsibility, think along and want to actively shape change will find an environment here where ideas are welcome and initiative is appreciated.

In short: You are much more than administrative support. You are a sparring partner, an organisational hub and a trusted support for the department management and the entire management team.

We offer

Your profession with impact: Become part of ETH Zurich, which not only supports your professional development but also actively contributes to positive changes in society.

Working in the Vice Presidency for Infrastructure and Sustainability (VPIN) means actively shaping the future of ETH Zurich – an inspiring, international and innovative institution. Your commitment creates the best conditions for excellence in teaching, research, knowledge transfer and sustainability at ETH Zurich.

In an open, inspiring atmosphere, trust, reliability and mutual respect form the foundation of our collaboration. We offer not only security but also diverse development opportunities. With us, you can expect meaningful work in an innovative and appreciative environment that you can help shape and that opens up new perspectives for you.

• Flexible, jointly designed working models and the possibility of home office
• Benefits such as public transport subscriptions, a wide range of sports offered by the ASVZ , childcare or attractive pension benefits
• We live Lifelong Learning

Working, Teaching and Researching at ETH Zurich

Diversity and sustainability are important to us

In line with our values , ETH Zurich supports an inclusive culture. We promote equal opportunities, value diversity and maintain a working and learning environment in which the rights and dignity of all employees and students are respected. On our Equal Opportunities and Diversity website , you can learn how we ensure a fair and open environment where everyone can develop and flourish. Sustainability is a core value for us – we are consistently working towards a climate-neutral future.

Curious? So are we.

We look forward to receiving your online application with the following documents:

• Motivation letter
• CV
• Work certificates & diplomas

Please apply exclusively via the online application portal. Applications by e-mail or post will not be considered.

Further information can be found on the websites of the Campus Services Department and ETH Zurich .

For enquiries, Stephanie Braunwalder is available by e-mail: stephanie.braunwalder@services.ethz.ch (no application documents), and will be happy to assist you.

Please note that the pre-selection is carried out by the responsible recruiters and not by artificial intelligence.

For personnel recruitment, the ETH Zurich Terms and Conditions apply.

About ETH Zurich

ETH Zurich is one of the best technical and natural science universities in the world. We are known for our excellent teaching, pioneering fundamental research and the direct transfer of new knowledge into society. More than 30,000 people from over 120 countries find an environment with us that promotes independent thinking and a climate that inspires top performance. Located in the heart of Europe and globally networked, we develop solutions together for the global challenges of today and tomorrow.