Client Advisor Jewellery 100% (m/f/d) – Geneva

About the job

Discover Bucherer

Worldwide, Bucherer embodies excellence in the realm of exceptional watches and refined jewellery. Thanks to a unique blend of tradition, innovation, and artisanal expertise, the House has established itself as an essential reference in the market. Present in over 100 boutiques around the world, we welcome a discerning clientele every day. With passion and impeccable hospitality, we offer much more than products: a genuine experience. More than 2,000 committed employees share the same ambition: to convey their fascination for exceptional pieces and make every encounter with our clients a privileged moment.

Your role within our house

• You welcome and advise our demanding Swiss and international clientele when purchasing branded products of high watchmaking and horology as well as jewellery and fine jewellery, offering a premium service.
• You build, develop, and retain our clientele. You are an ambassador of one or more brands, analysing and managing quantities and ensuring a presentation that enhances the product.
• You manage data using the Salesforce management system, ensuring its quality.
• You handle administrative tasks related to sales, such as emails, after-sales service management, inventory, transfer, and receipt of goods.
• You ensure flawless information flow between colleagues and actively support them.
• You keep up to date with trends and undertake training to stay at the forefront of the key disciplines of your profession.

Your profile

• You are passionate about jewellery and watches.
• You have several years of experience in selling jewellery and watch products, in premium services or luxury hospitality.
• You possess a keen sense of service and exemplary customer orientation.
• You come from the luxury hospitality sector or have completed training as a Retail Manager (CFC) in sales advice in watchmaking and jewellery/jewellery retail.
• Your mother tongue is French and you have an excellent command of English; any other language would be an asset.
• You are comfortable with managing IT systems.
• You stand out for your professional rigour and attention to detail that makes a difference for our clientele.
• You have a strong sense of responsibility, excellent team spirit, and are flexible. Your appearance is neat and professional.

Why join Bucherer?

Because for us, it is much more than a job: it is passion that makes the difference. Our employees share a commitment to artisanal excellence, impeccable service, and a true team spirit. We combine the heritage of Swiss tradition with an international openness, in a working environment where quality, collaboration, and high standards are at the heart of everything we do. At Bucherer, we encourage individual development, cultivate innovation, and offer everyone the opportunity to reveal their potential, together, within a team that inspires and unites.

At Bucherer, you benefit in particular from the following advantages:

• 40-hour work week
• At least 27 days of holiday per year
• Flexible working models, with the possibility of remote work when the role allows
• Preferential purchase conditions on watches and jewellery
• Attractive coverage in terms of pension fund and social insurance

We look forward to receiving your application.

Your Human Resources team
Bucherer AG