Quality Engineer in Customer Support (a) 80 - 100%

About the job

Trafag is a globally leading, internationally oriented, medium-sized Swiss high-tech company specialised in the development, manufacture and marketing of sensors and control devices for demanding applications. Our continuous growth is based on innovative strength, excellent quality products and our pronounced customer proximity.

To strengthen our quality assurance, we are looking for an experienced individual as

Quality Engineer in Customer Support (a) 80 - 100%

(a)ll are welcome. Gender, age, origin? We are interested in your skills and enthusiasm for this position.

You think analytically, systematically get to the root of causes and want to achieve real improvements with your work? Then you are right with us.

As a Quality Engineer in Customer Support, you make a decisive contribution to efficient quality management. You independently handle customer returns and take responsibility for deciding the appropriate method for problem analysis. In doing so, you act as a connecting interface between customer, development and sales and contribute significantly to quality improvement, continuous product enhancement and customer satisfaction.

This is what gets you up in the morning:

• You systematically analyse our electronic sensors
• You create well-founded quality reports (8D / 4D) and work closely with marketing and sales
• You process internal and external quality notifications and initiate appropriate improvement measures
• You lead cross-organisational 8D teams and take over technical customer communication - clear, precise and solution-oriented
• You organise and moderate internal quality circles, also across locations with our international subsidiaries
• You support the quality manager in internal and external audits

This is what we expect from you:

• A successfully completed electronic or electromechanical basic training with further education as an electronics engineer HF / FH
• Several years of practical experience in the field of "electrical engineering" or in device analysis with a focus on electronics as well as very good understanding of pressure and sensor technology
• Solid experience with quality methods such as 8D analyses and FMEAs
• Experience in conducting process and product audits
• Professional and efficient customer communication, even on technically demanding topics
• Very good German and English skills, spoken and written
• A solution-oriented, structured way of working with a high quality standard and joy in sustainably improving things

This is what you can look forward to:

• An interesting and challenging field of activity in which you can contribute and implement your own ideas
• High personal responsibility and short decision-making paths thanks to flat hierarchies
• Flexible working models (including home office options)
• An open corporate culture – our employees describe it with attributes such as helpful, family-like and appreciative
• Modern infrastructure in an innovative company in a beautiful location in the Zurich Oberland (parking available). 

Learn more about Trafag  here

Learn more about our benefits here: Trafag – What we offer

Contact: Katharina Zürrer (044 922 32 43)
Have we piqued your interest? Then we look forward to receiving your complete online application.

Apply now Apply with xeebo Recruitment consultant
Trafag sensors & controls Switzerland | Industriestrasse 11 | CH-8608 Bubikon | Tel +41 044 922 32 32 | www.trafag.com
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