Head of Secretaries for the Liaison Psychiatry Service (13745-AD-230-2026)

About the job

Administration

Head of Secretaries for the Liaison Psychiatry Service

The Department of Psychiatry is seeking a head of secretaries at a 90% workload, on a permanent contract, for the Liaison Psychiatry Service (PLI) in Lausanne. The starting date is scheduled for 1 January 2027 or as agreed.

Context

The Lausanne University Hospital Centre (CHUV) is one of the five Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research, and education.

The Liaison Psychiatry Service (PLI) responds to psychiatric care requests for patients hospitalised at CHUV. It also includes a Psychiatric Emergency Reception Unit for the population of Lausanne and its region, the management of the Vaud Psychological Unit (CPV), as well as the Vaud Anorexia Bulimia Centre (abC), which offers outpatient and day centre services in Lausanne and a hospital component at the Saint-Loup Hospital of the Northern Vaud Hospital Establishments (eHnv).

Mission

• You provide secretarial support to a team of doctors, nurses, and social workers:
• You ensure the transmission of information, including to other institutions and professionals
• You manage and monitor documents (appointment letters, disability insurance reports, etc.) and check the services recorded by the care staff
• You supervise the secretaries under your responsibility:
• You establish schedules, organise replacements, and cover absences at various sites in case of unforeseen absence
• You organise the reception and training of new employees
• In collaboration with the head of secretaries of the Department of Psychiatry, you participate in recruitment interviews, establish and update job descriptions, and conduct performance reviews
• You coordinate the activities of medical secretariats and desks:
• You plan and coordinate the administrative tasks of the teams and organise regular meetings
• You ensure compliance with institutional directives across all activities
• You provide administrative support in the absence of secretaries:
• You welcome and direct patients, handle routine secretarial tasks, and archive medical records.

Profile

• You hold a Federal VET Diploma as a commercial employee or an equivalent qualification, ideally complemented by a medical secretary diploma
• You hold a diploma or certificate in team management
• You have at least five years of experience in a similar position, including at least three years in team management
• You have excellent command of French, both spoken and written; knowledge of a foreign language is an asset
• You have advanced proficiency in office software; knowledge of institutional tools is an asset
• You are able to work within a multidisciplinary team, adapt your communication, and demonstrate mutual support and collaboration
• You show flexibility, good organisational skills and prioritisation, as well as analytical and synthesis abilities
• You are familiar with the structures and functioning of the Vaud State services as well as the semi-public bodies related to the service’s and psychiatry’s activities.

We offer

Becoming a collaborator at the Lausanne University Hospital Centre means benefiting from:

• First-class social benefits, 20 days paternity leave, and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of holiday per year
• A minimum of three days of training per year, with access to a varied offer within the CHUV Training Centre and partner training centres of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighbourhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bicycles)
• Quality hotel-standard staff restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Mrs Chantal Glur, head of secretaries of the Department of Psychiatry, tel.: 021 314 32 17

As all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, please contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70

As part of the recruitment process for this position, if hired, you will be required to provide an original criminal record extract. You will also be asked to present your original diplomas and an identity document.

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and prevent any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly on our recruitment platform by them are not accepted and cannot be invoiced. Thank you for your understanding.