Working Student Operation Private Clients (m/f/d) limited until the end of 2027

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137857 | 80 - 100% | Oerlikon, Zurich | Hybrid

Are you motivated by the idea of gaining practical experience in telephone customer support alongside your studies? Would you also like to gain insights into the agile development of digital functions?

In this role, you will strengthen the Zurich Switzerland business unit Zurich Invest AG in the Digital Business & Operations PC area and make an important contribution to our shared success.

You will answer technical customer enquiries by phone and support the team in processing the support mailbox. In addition, you will gain insights into the agile development of new functions.

What to expect

• You process technical customer enquiries regarding our customer portal and ensure that all concerns are handled promptly and professionally
• You support the team in processing our support mailbox and contribute to the efficient handling of enquiries
• You provide written and telephone information about our products to private customers, sales partners and Zurich customer advisors
• You update and maintain customer records and process applications and orders from our end customers
• You work closely with various teams and support cross-team testing

What sets you apart

• Enrolment at a university of applied sciences or university, ideally in business administration or a similar course of study
• High customer orientation as well as a service- and solution-oriented approach
• Team player mentality as well as independent, reliable and quality-conscious working style
• Good MS Office and Jira user skills
• Confident German, good English skills and fluent French skills

Good to know

Part-time: 50%

Work location: Oerlikon, Zurich

Start date: immediately or by arrangement

Travel activity: None

Hybrid working: By arrangement

All about your application

You can apply directly online with us in a first step - you only need your CV for this. Further information about the application process can be found here .

We value an efficient and appreciative application process. The Talent Acquisition Team reviews your application personally, without the use of artificial intelligence. From your first introductory interview with the responsible manager, you will always receive individual feedback from us. Because we are convinced: meaningful feedback is based on personal exchange.

We do not work with recruitment agencies for this position. Unsolicited applications will neither be considered nor remunerated.

Do you have any questions? Eleni, Talent Acquisition Consultant, is happy to assist you at +41 44 628 20 51.