Lutz Bodenmüller AG
Beringen
Service Coordinator HVAC (all)
- 10 November 2026
- 80 – 100%
- Permanent position
- German (Fluent)
About the job
Are you an organisational talent, think solution-oriented and enjoy connecting customers, technology and people? Then we are looking for you!Lutz Dietrich AG is a versatile company in the fields of heating, ventilation, air conditioning, refrigeration and sanitary.
Service Coordinator HVAC (all)
Your tasks
- Service coordination: Receiving, processing and coordinating service orders and fault reports.
- Deployment planning: Efficient planning and scheduling of our service technicians taking into account urgency, availability and cost-effectiveness.
- Customer care: Competent telephone and written support of our customers as well as arranging and coordinating service appointments.
- Order processing: Administrative support of service orders from recording to invoicing.
- Material coordination: Organisation and ordering of required spare parts and materials in cooperation with our specialist departments.
- Interface management: Close cooperation with service technicians, project managers, suppliers and internal departments.
- Quality assurance: Monitoring open orders, checking feedback and ensuring timely processing.
- Process optimisation: Active participation in shaping and further developing our service processes.
What you bring with you
- Completed technical or commercial basic training, ideally with experience in building technology (HVAC).
- Experience in service coordination, scheduling or technical administration is an advantage.
- Technical understanding and enjoyment of organisational tasks.
- Independent, structured and solution-oriented way of working.
- Strong communication skills and enjoyment of direct customer contact.
- Resilience and the ability to keep an overview even in hectic situations.
- Confident handling of MS Office and ideally experience with Abacus or comparable ERP systems.
- Team spirit, initiative and a high sense of responsibility.
More important to us than a perfect CV are your personality, commitment and willingness to take responsibility.
Questions about the application
Roberto Pazeller
Recruiter
+41 58 477 28 25
Questions about the position
Daniel Schudel
Managing Director
+41 52 687 15 85
What you can look forward to
As a responsible employer we offer:
- fair and market-oriented remuneration
- tailored training and development opportunities
- advanced infrastructure
About us
Lutz Bodenmüller AG in Beringen stands for the highest quality in sanitary, heating and ventilation systems as well as roofing, plumbing, electrical and solar work. We competently support our customers from consultation through installation to maintenance.
Our vision is to realise innovative building technology in the best quality at an affordable price. Because we care about the environment, we install systems as if they were our own and use Swiss products wherever possible.
