Administrative Officer 80-100%

About the job

We are a family business based in the Zurich Limmattal region and serve our discerning clientele from the private and commercial sectors across the entire range of shading solutions, realising and repairing them according to individual wishes and requirements.

The Shading Specialists are looking for you, as you bring momentum and drive to a very committed and steadily growing team. With your friendly and communicative manner, your organisational enthusiasm, your strong understanding of impeccable service, and your careful and reliable working style, you support us in putting the shade in the right light.

Your tasks

• Telephone customer support including complaint management
• Work within order processing (opening orders, creating reports, delivery date, goods receipt and material control, creating interim and final invoices)
• Efficient and cost-optimised scheduling and planning of orders and installation teams for repairs and new installations
• Administrative tasks, maintenance of the customer base, ensuring data quality
• Support and assistance in activities outside the area of responsibility
• Participation in projects and taking initiative to increase the efficiency and quality of internal processes and offered services

Your profile

• Completed commercial training or technical training with commercial further education (e.g. business school or technical merchant)
• Technical affinity
• Very good IT user knowledge/skills (MS Office) and experience with ERP systems and processes
• Friendly, courteous and professional interaction with customers and colleagues
• Strong understanding of impeccable service, resilience and enjoyment of customer contact in a fast-paced daily business
• Initiative and organisational talent, networked thinking
• Independent, clean and precise working style
• Fluent spoken and written German and good English skills

We offer

• A young (and young-at-heart), professional, dynamic team with a very collegial atmosphere
• A high degree of independence and responsibility
• Opportunity to contribute and be part of the company’s development
• 25 days holiday & working time model covering Christmas holidays
• Good social benefits and employment conditions

Do you feel addressed? Then we look forward to receiving your complete application documents via the Jobs.ch portal or directly to Viola Rossi

For this vacancy, we do not accept applications from recruitment agencies.