Risch-Rotkreuz
DMS Consultant & Software Support (m/f/d)
- 10 October 2026
- 80 – 100%
- Permanent position
- German (Fluent)
- 6343 Risch-Rotkreuz
About the job
We have developed a web-based online platform for job searching and talent acquisition that digitalises the application process and supports companies in quickly recognising talents in the market and securing them for the long term. With a digital Rocken profile, every applicant can quickly and easily connect with market-leading companies and share their profile.
Our work places people at the centre both technologically and organically. Rocken® offers executive search and talent management consulting to address the personal and individual needs of each person and to implement these optimally in recruitment and career planning.
DMS Consultant & Software Support (m/f/d)
A leading Swiss company in the field of document management and digitalisation offers efficient, scalable solutions that modernise workflows and promote compliance. The user-friendly software enables companies to optimise the archiving and management of documents. A team-oriented culture, flexible working hours, and numerous training opportunities create an attractive working environment for professionals.
Role:
Do you want to solve technical challenges and at the same time get closer to customer consulting? As a Junior DMS Consultant with a focus on software support, you will assist users with technical questions, analyse errors, and support the implementation and further development of digital document management solutions.
You will continuously expand your knowledge of software, databases, and business processes. With growing experience, you will participate in workshops, training sessions, and customer projects and gradually develop into a consultant for DMS and ECM solutions.
Responsibilities:
Receiving and processing support requests via various communication channels
Systematic analysis of technical faults and reproduction of errors in suitable test environments
Investigation of logs, Windows services, interfaces, and other system components
Documentation of support cases and clear presentation of technical solutions
Support in software testing, updates, and quality assurance
Participation in customer workshops, training, process analyses, as well as configuration and implementation of DMS solutions
Qualifications:
Professional experience in IT, software, or application support
Understanding of Windows server systems and technical contexts
Structured approach to troubleshooting and enjoyment of sustainable problem solving
Basic SQL knowledge and interest in data analysis
Very good German skills in spoken and written form; French skills are a plus
Communicative, eager to learn, and independent personality with enjoyment of customer contact and development towards consulting
ROCKEN Jobs:
https://rocken.jobs
Create profile:
https://rocken.jobs/application/profil-erstellen/
Workplace
Risch-Rotkreuz
Contact
Diego Barth,
+41443852145
