Specialist Responsible for Customer Relations & Events
- 12 October 2026
- 80%
- Permanent position
- German (Native language)
- Zürich
About the job
Office for Labour
Specialist Responsible for Customer Relations & Events 80%
Work changes lives - and that is exactly what drives us. The Office for Labour (AFA) of the Canton of Zurich is committed every day to helping people re-enter the workforce, companies find the right talents, and keeping the labour market in the Canton of Zurich strong. With around 900 employees at various locations, we pool labour market expertise and stay close to people, businesses, and the realities of working life. You don’t work just anywhere with us. You work where your efforts really count.
How does an Office for Labour communicate so that it is heard? How do we explain complex topics clearly, for job seekers, companies, the public, and politicians? These questions are our craft. In the AFA Communication & Networking team, we develop strategies, produce content, and support representatives in all relevant appearances, both internally and externally. Equally important to us is networking: with events for our stakeholders and with new, attractive channels, we maintain and strengthen relationships – with companies, professional partners, and within the AFA.
From 1 January 2027, we are looking for you as a committed, networked personality for our area of responsibility Customer Relations & Events.
Your tasks:
- Overall responsibility and project management for AFA events: programme, topics, speaker management and event design (logistics are handled by another internal team)
- Customer communication around our events – from invitation to follow-up
- Development and design of a new AFA newsletter, including address management, editing and dispatch
- Conceptualisation, implementation and evaluation of customer relations and information for job seekers, companies and other stakeholders
- Management of social media channels related to our events
- Close collaboration with internal specialist departments and external partners
Your profile:
- University degree in communication, event management, marketing or comparable
- Experience in organising events and project management, ideally in the public or non-profit sector
- Strong sense for customer relations and stakeholder management
- Experience in setting up or editing newsletters is an advantage
- Organisational talent, communication skills and initiative
- Interest in labour market policy issues
- Confident command of German
We offer:
You can expect a varied role with great scope for design: you will actively help build the Customer Relations & Events area and make a significant contribution to effective networking of the AFA with its stakeholders. In addition, flexible working hours and meal subsidies are standard with us. Your workplace? Central in Zurich, just a 5-minute walk from the main station.
Does this role appeal to you and are you an editorially strong, structured personality?
Monika Gut, Head of Communication, will be happy to provide you with further information: monika.gut@vd.zh.ch.
We look forward to your application. Learn more about us and our employees at www.zh.ch/afa .
