Customer Advisor Basic (m/f/d)

About the job

Customer Advisor Basic (m/f/d)

What can you expect?

• You advise our customers in the areas of numbers, saving, investing and retirement planning
• You develop individual solutions and accompany our customers in different life situations
• You create positive customer experiences and are the first point of contact at reception as well as in the cash area
• You recognise potential, mediate contacts to our specialists and thus help to actively maintain and expand the team customer portfolio
• You will be part of a team of competent, motivated and friendly colleagues - with your positive attitude you contribute to the joint success
• In spring 2027 we will move together into a new building in Beromünster. You can expect a working and consulting environment designed according to the latest standards

What do you bring with you?

• Completed banking training or equivalent training with experience in banking
• Ideally, solid experience in basic customer advice
• Strong customer- and service-oriented thinking and acting
• Likeable and winning appearance as well as good communication skills and enjoyment of customer contact
• Responsible and reliable way of working, with which you support and strengthen your team
• You are a team player and actively commit yourself to common goals

We foster a family-like environment

The cooperative values are our cornerstones: Together. For each other. They shape our collaboration and our interaction with each other. The informal "Du" culture creates personal closeness and equality across all levels of function.

We live diversity and equal opportunities

We promote the different perspectives, experiences and skills in our teams. Because this diversity makes us special and contributes decisively to our success.

We promote personal and professional development

Lifelong learning is part of our culture. We create space for individual professional and personal development and support our employees specifically – with a diverse internal education offer as well as a cost contribution for external further training.

We offer attractive conditions and social benefits

Our employees benefit from exclusive advantages with banking products, various shopping discounts with third parties as well as an above-average pension provision.

Do you have questions?

For content-related questions about the position:

Oriana Roos
Head of Customer Advice
Direct line: +41 (41) 932 50 06
oriana.roos@raiffeisen.ch

Your application email is gladly received by:

Silvia Rottenberger
HR Manager
Direct line: +41 (41) 932 50 05
silvia.rottenberger@raiffeisen.ch

We look forward to receiving your application email.

About us