Sales Back Office Employee (80–100 %)

About the job

Since 1947, Störi AG has stood as a Swiss family business for high-quality heating solutions. We advise our customers personally and ensure that their heating systems run reliably and efficiently – from planning to long-term operation.

To strengthen our team at the headquarters in Wollerau, we are looking for an experienced, committed individual who enjoys organising, works independently, and takes responsibility.

Your tasks

• You are the central interface between our customer advisors, the customers, and our suppliers.
• You check offers, process customer orders, and coordinate material orders as well as order confirmations.
• You accompany the entire order processing up to invoicing and keep an eye on deadlines and pending tasks.
• You handle customer enquiries professionally by phone and in writing and ensure careful maintenance of our customer and order data.
• You contribute your experience and own ideas and support the further development of our internal procedures and processes.

You bring with you

• A completed commercial or technical basic education
• Professional experience in sales back office, order processing, or a comparable commercial function
• Enjoyment of customer contact and teamwork
• An independent, structured, and careful working style as well as a pronounced organisational talent
• A quick grasp, initiative, and a solution-oriented mindset
• Good Microsoft 365 knowledge and experience with ERP/CRM systems
• Very good German skills; French or English an advantage

What to expect from us

• A strong family business: A varied and responsible role in a growing Swiss company with almost 80 years of experience.
• Shape and take responsibility: Independent work, short decision-making paths, and the opportunity to contribute your own ideas and further develop processes.
• A collegial team: A familiar, appreciative working culture with mutual support and reliable leadership.
• Attractive employment conditions: Market-based salary, company pension fund with above-average interest, supplementary accident insurance (private ward), and contributions to mobile phone, fitness, and further training.
• A modern workplace: Newly renovated office premises in Wollerau, modern work equipment, internal development opportunities, and mental health offers (EAP).

Interested?

Then we look forward to your application.

Questions will be answered by Timur Resch, Head of Operations: 044 782 31 11.

Enquiries from recruitment agencies will not be considered.