Senior Business Analyst / Business Engineer Digital Banking – Client Onboarding

About the job

In this role, you actively shape the next generation of digital banking processes. The focus is on building a modular and scalable platform for digital onboarding, product opening, and selected lifecycle processes.

Senior Business Analyst / Business Engineer Digital Banking – Client Onboarding

Job description:

• End-to-end design of digital onboarding and product opening processes for corporate clients
• Analysis of existing processes as well as identification of pain points, efficiency potentials, and optimisation opportunities along the customer journey
• Modelling and documentation of future target processes, including using BPMN
• Development and evaluation of different process variants and decision logics
• Collection, structuring, and specification of business requirements in the areas of processes, business rules, and data
• Design of corporate client-specific requirements for different legal forms and company structures
• Definition of the integration of central process components such as identification, KYC/AML, risk assessment, digital signature, and document management
• Business design of requirements concerning beneficial owners, bodies, signing authorities, and powers of attorney
• Close collaboration with UX/UI, software development, IT architecture, compliance, and various business units
• Support in prioritisation, variant comparisons, as well as business, risk, and effort estimations
• Participation in building reusable and modular process components for further digital banking journeys

About the customer:

For a strategically important and long-term digitalisation initiative in Swiss banking, we are looking for an experienced Senior Business Analyst / Business Engineer Digital Banking (m/f/d) with a focus on digital corporate client onboarding, product opening, and KYC/AML processes.

A key focus is the end-to-end design of new digital journeys for corporate clients.

Requirements:

• Several years of professional experience as a Business Analyst, Business Engineer, or Requirements Engineer in banking, ideally at least 5–7 years
• Very good experience in digital banking, client onboarding, or account opening
• Proven project experience with digital onboarding and product opening processes, ideally in corporate banking
• Solid knowledge of KYC, AML, and regulatory customer processes for corporate clients
• Good knowledge of corporate client structures, especially legal entities, bodies, beneficial owners, powers of attorney, and authorisation models
• Very good knowledge in business analysis and requirements engineering
• Experience in modelling complex end-to-end processes, for example with BPMN
• Ability to prepare complex business requirements in a structured manner and communicate them clearly to both technical and non-technical stakeholders
• Experience working with interdisciplinary teams from business, IT, UX, and compliance
• Very good German language skills, both written and spoken

You will work in a strategic, multi-year digitalisation initiative within an established Swiss financial institution. Together with an interdisciplinary team of business engineers, UX/UI specialists, IT architects, and several development teams, you will shape a new scalable platform for future digital banking processes.

The position offers you the opportunity not only to analyse complex business issues but also to actively help design new digital processes from conception to implementation.