Mercedes Benz Automobil AG
Bern-Wankdorf
Last quarter
Service Advisor Workshop 100% (m/f)
- 28 January 2026
- 100%
- Bern-Wankdorf
Job summary
Join Merbag, a leading international automotive company with 64 locations. Enjoy a supportive work environment and modern benefits.
Tasks
- Guide customers from appointment scheduling to vehicle handover.
- Prepare cost estimates and manage workshop orders effectively.
- Ensure smooth warranty processes and monitor repair timelines.
Skills
- Automotive technical training with commercial education required.
- Strong communication skills in German and English, French a plus.
- Excellent organizational and problem-solving abilities.
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About the job
Put your professional future under a lucky star.
Merbag is an internationally operating company with 64 locations in 5 European countries and employs around 4300 people. In Switzerland, Merbag is the largest Mercedes-Benz dealer with 28 locations and around 1400 employees and the third largest employer in the Swiss automotive industry.
We see our employees as the most important success factor. That is why you benefit from contemporary, modern working conditions and numerous benefits at Merbag.
To strengthen our team, we are looking immediately or by arrangement for our Passenger Car Center Bern a competent and experienced person as Service Advisor Workshop 100% (m/f).Your tasks
- Consulting and support of our customers and business partners from appointment scheduling to vehicle handover
- Preparation of cost estimates and damage calculations
- Recording and processing of workshop orders up to invoicing
- Responsible for smooth warranty processing
- Initiation of appropriate repair measures and monitoring of deadlines
- Checking the completeness and quality of the work performed
Your profile
- Completed basic automotive training as well as further training in the commercial field
- Several years of professional experience in customer service
- Very good oral and written German skills as well as good oral English and French skills. Additional foreign languages are an advantage
- Strong communication skills, pleasant manners and customer-oriented appearance
- Organizational talent, resilience as well as networked and solution-oriented thinking and acting
Our benefits
- 6 weeks of vacation
- Private accident insurance with worldwide coverage
- Monthly sponsorship contribution when leasing a Mercedes-Benz or smart new car
- Participation in a fitness annual subscription
- Financial recognition for employee loyalty every 5 years
- Attractive discounts with numerous suppliers, insurers and service providers
