Customer Service & Administration Clerk (m/f) 80-100%

About the job

Customer Service & Administration Clerk (m/f) 80 - 100%

Better together. Guaranteed.

Brunner Pumpen AG is a traditional Swiss company based in Opfikon-Glattbrugg. For over 100 years, we have been developing and producing high-quality pump solutions for water supply, wastewater disposal, and building technology. Quality, reliability, and customer orientation are at the heart of our actions.

As part of the Storskogen Group, we pursue a sustainable growth strategy and continuously invest in the further development of our processes and services.

To strengthen our team, we are looking for a service-oriented and organised individual who enjoys taking responsibility and keeping an overview.

Your tasks

• Administrative support for sales and customer service
• Independent processing and coordination of invoice corrections and adjustments
• Participation in dunning processes
• Receiving and resolving customer concerns as well as coordinating further processing until completion
• Ensuring telephone availability during high workload and meetings
• Reception and care of visitors
• Organisation and coordination of appointments via Outlook
• Administrative support of management
• Participation in organisational and cross-departmental tasks
• Contributing to the optimisation of internal processes and cross-departmental workflows
• Ordering office supplies and kitchen necessities

Your profile

• Commercial basic training EFZ or equivalent qualification
• Professional experience in an administrative role
• Enjoyment of telephone and personal customer contact as well as strong service orientation
• Very good German skills in spoken and written form, additional languages advantageous
• Good knowledge of MS Office applications
• Experience with ERP systems advantageous
• Quick comprehension and interconnected thinking
• Independent, structured, and reliable working style
• Friendly, helpful, and resilient personality
• Interest in marketing topics advantageous

Our offer

• Versatile and varied activities
• Collaboration with various departments of the company
• Independent work with scope for creativity
• Working in a successful Swiss traditional company
• Short decision-making paths and an open corporate culture
• Modern work equipment and attractive employment conditions
• Workplace in close proximity to Zurich Airport with excellent public transport connections
• Flexible working hours and possibility for home office (where sensible)
• Free water, coffee, and fruit

Interested?

Then we look forward to receiving your application.

For this position, we prefer direct applications only.

Brunner Pumpen AG

Ms Feride Zubaku

Human Resources

Flughofstrasse 55

8152 Opfikon-Glattbrugg