Customer Service & Sales Specialist 100%

About the job

Delight customers, think along and get orders rolling

Markus Flühmann AG is more than just a logistics service provider – we are a reliable partner for warehouse logistics, fulfilment, mailings and assembly. Companies from various industries rely on the first-class services of Markus Flühmann AG for product categories such as teaching materials, eCommerce, travel catalogues or merchandising material.

With 45 motivated employees, we ensure that goods are moved efficiently, precisely and on time. Together with AVA Verlagsauslieferung AG and Oeschger Verpackungsservice AG, we belong to a locally rooted group of companies in Merenschwand.

You enjoy customer contact, have a feel for suitable offers and keep an overview even with several orders? To strengthen our small customer service team, we are looking for an experienced, committed person to complement our team.

Your tasks

Customer Service

• You independently handle administrative customer orders and ensure everything runs smoothly

• You look after assigned customers in all matters of operational daily business and find suitable solutions

• You maintain close communication and coordination with our logistics department

• Billing of monthly statements for assigned customers

Internal Sales

• You prepare quotations, calculations and contracts and implement price adjustments

• You think along with customer enquiries and recognise where our services offer additional benefits

• Advising customers on parcel and letter mailings

What you bring with you

• A commercial education and several years of experience in customer service and preparing quotations

• Enjoyment of customer contact and a feel for what customers need

• An independent, careful and reliable way of working – even when several tasks are pending simultaneously

• Team spirit and willingness to pitch in together

• Excellent German skills in spoken and written form; French skills are a plus

• Very confident handling of MS Office

What you can look forward to

• A varied role where you take responsibility and work independently

• Short decision-making paths and a small, collegial team that supports you

• Free breakfast and free parking spaces directly in front of the company

Show us what makes you stand out.

We look forward to your application. You do not need a general letter of motivation for this: simply tell us three convincing reasons why you fit this role and us.

Markus Flühmann AG

Daniela Perron

HR Manager

Industrie Nord 9

5634 Merenschwand