Specialist Support Services Personal Insurance (m/f/d)

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137348 | 80 - 100% | Oerlikon, Zurich or Kriens, Lucerne | Hybrid

Are you fascinated by the health and social insurance system and would you like to dive into this exciting field? Do you enjoy administrative tasks and are you characterised by precise and efficient working methods?

As a Specialist Support Services Personal Insurance (m/f/d), you will strengthen the Claims business area at Zurich Switzerland in the Personal Insurance Benefits department within the Benefits PV Support team and make an important contribution to our shared success. As the first point of contact for benefit cases in the area of daily sickness benefits and accident insurance from all over Switzerland, you and your team ensure that cases are recorded quickly, completely and correctly in the system and are directly processed in a specific case segment. You will operate in a dynamic environment and a motivated team that provides first-class service to our corporate clients every day.

What to expect

• You record new benefit cases in the system and ensure that all information is complete and correct.
• You take specific customer requirements into account when recording and assigning cases.
• You assign benefit cases to the responsible specialists for further processing.
• You carry out clarifications within the team or by telephone with customers if necessary.
• Depending on your development and interest, after a certain time you will also process simple benefit cases, check insurance coverage, calculate daily benefits and ensure correct benefit processing.

What distinguishes you

• Completed commercial or medical training or comparable qualification

• Precise and efficient working style, quick comprehension and enjoyment of administrative tasks
• Team player personality characterised by high commitment, reliability and flexibility
• Plenty of motivation, self-drive and enthusiasm
• Fluent German skills, additional languages (French/Italian) are an advantage

Good to know

Part-time or full-time: 80 - 100%

Work location: Oerlikon, Zurich or Kriens, Lucerne

Start date: immediately or by arrangement

Travel activity: none

Hybrid working: up to 40%

All about your application

You can apply directly online with us in a first step - you only need your CV for this. Further information about the application process can be found here .

We value an efficient and appreciative application process. The Talent Acquisition team reviews your application personally, without the use of artificial intelligence. From your first personal meeting with the responsible manager, you will always receive individual feedback from us. Because we are convinced: meaningful feedback is based on personal exchange.

We do not work with recruitment agencies for this position. Unsolicited applications will neither be considered nor remunerated.

Do you have any questions? Silke, Talent Acquisition Consultant, is happy to assist you at +41 44 628 20 59.